The role of nontechnical skills in providing value in analytics-based decision culture

Mitchell, Robert B.; Woolridge, Richard W.; Johnson, Vess

doi:10.1080/08832323.2020.1719961

Cited by 5 publications

(5 citation statements)

References 7 publications

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“…However, as the complexity of the tasks and projects in which analysts and scientists are involved increases, the intangible elementsor behavioral competenciesare assuming increasing relevance for these roles. Behavioral competencies play a vital role in supporting these workers in understanding the business environment, finding creative solutions, promoting collaboration among their team members and also becoming aware of internal and external stakeholders' needs (Costa and Santos, 2017;De Mauro et al, 2019;Mitchell et al, 2021;Shirani, 2016;Verma et al, 2019). Indeed, research (Beck and Libert, 2017;Capgemini, 2019;Ozkan-Ozen and Kazancoglu, 2021;Singh et al, 2021) has claimed that behavioral/emotional intelligence competencies are expected to grow in importance over the next few years and become a differentiator in the digital era in which artificial intelligence and machine learning will progressively automate routine tasks.…”

Section: Introductionmentioning

confidence: 99%

“…Behavioral competencies play a vital role in supporting these workers in understanding the business environment, finding creative solutions, promoting collaboration among their team members and also becoming aware of internal and external stakeholders' needs (Costa and Santos, 2017; De Mauro et al. , 2019; Mitchell et al. , 2021; Shirani, 2016; Verma et al.…”

Section: Introductionmentioning

confidence: 99%

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The emotional and social side of analytics professionals: an exploratory study of the behavioral profile of data scientists and data analysts

Bonesso

Gerli

Bruni³

2022

IJM

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PurposeAnalytics technologies are profoundly changing the way in which organizations generate economic and social value from data. Consequently, the professional roles of data scientists and data analysts are in high demand in the labor market. Although the technical competencies expected for these roles are well known, their behavioral competencies have not been thoroughly investigated. Drawing on the competency-based theoretical framework, this study aims to address this gap, providing evidence of the emotional, social and cognitive competencies that data scientists and data analysts most frequently demonstrate when they effectively perform their jobs, and identifying those competencies that distinguish them.Design/methodology/approachThis study is exploratory in nature and adopts the competency-based methodology through the analysis of in-depth behavioral event interviews collected from a sample of 24 Italian data scientists and data analysts.FindingsThe findings empirically enrich the extant literature on the intangible dimensions of human capital that are relevant in analytics roles. Specifically, the results show that, in comparison to data analysts, data scientists more frequently use certain competencies related to self-awareness, teamwork, networking, flexibility, system thinking and lateral thinking.Research limitations/implicationsThe study was conducted in a small sample and in a specific geographical area, and this may reduce the analytic generalizability of the findings.Practical implicationsThe skills shortages that characterize these roles need to be addressed in a way that also considers the intangible dimensions of human capital. Educational institutions can design better curricula for entry-level data scientists and analysts who encompass the development of behavioral competencies. Organizations can effectively orient the recruitment and the training processes toward the most relevant competencies for those analytics roles.Originality/valueThis exploratory study advances our understanding of the competencies required by professionals who mostly contribute to the performance of data science teams. This article proposes a competency framework that can be adopted to assess a broader portfolio of the behaviors of big data professionals.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The emotional and social side of analytics professionals: an exploratory study of the behavioral profile of data scientists and data analysts

Bonesso

Gerli

Bruni³

2022

IJM

View full text Add to dashboard Cite

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“…Mitchell et al (2021) underscore the relevance of integration of analytics in organisational culture. The authors emphasise that the integration of HR analytics specialists and corporate decision-makers is crucial.…”

Section: Findings and Discussionmentioning

confidence: 98%

“…HR managers and experts need to collaborate with the academic fraternity to develop HR models and frameworks or even deploy existing models for a more strategically aligned and integrated HRM. For HR professionals, a key implication is an investment in analytics competency development; research indicates that analytical skill and knowledge are the bedrock for the adoption of people analytics in organisations (Mitchell et al, 2021; Shet et al, 2021; Zeidan & Itani, 2020).…”

Section: Discussionmentioning

confidence: 99%

“…A remarkable contribution of the expertise analytics has been equipping human resources with robust information inputs for key business decisions. Mitchell et al (2021) underscore the relevance of integration of analytics in organisational culture. The authors emphasise that the integration of HR analytics specialists and corporate decision-makers is crucial.…”

Section: People Analytics Makes Human Resources Integral To Strategic...mentioning

confidence: 98%

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People Analytics Enabling HR Strategic Partnership: A Review

Suri

Lakhanpal

2022

South Asian Journal of Human Resources Management

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For more than two decades, academicians and practitioners have been theorising the role of people analytics in enhancing the efficiency, effectiveness and impact of the human resource (HR) management function, thereby prescribing people analytics as an enabler of HR strategic partnership. The objective of this study is to identify and synthesise existing literature on people analytics and its conceptualised efficacy. This is done with a view to assess how and why people analytics enhances HR as a field and elevates it to a function of strategic significance. The study uses the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) framework for systematic literature review to address the research objective. A total of 90 articles on the subject are identified majorly from Scopus. The analysis of this literature reveals four significant themes underscoring the role people analytics can play in enabling HR as a field and function. These include the following: (a) application of people analytics leads to greater vertical, horizontal and external alignment of the HR function; (b) people analytics facilitates better integration of HR management with the organisation’s strategic planning process; (c) people analytics aids the demonstration of causal links between HR management and business performance; and finally (d) people analytics endows the field with scientific rigour, consistency and resulting credibility. The study contributes to the existing knowledge on people analytics and HR strategy linkage by building a foundation and offering specific propositions for empirical enquiry relating the two. The significance of the study also emanates from its focus on the efficacy of people analytics which is being viewed as an HR approach with immense potential.

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Communication Skills: An Integral Instrument for Data Analysis in the Field of Research

Arora

Joshi

Narula

et al. 2022

ICT Systems and Sustainability

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The role of nontechnical skills in providing value in analytics-based decision culture

Cited by 5 publications

References 7 publications

The emotional and social side of analytics professionals: an exploratory study of the behavioral profile of data scientists and data analysts

The emotional and social side of analytics professionals: an exploratory study of the behavioral profile of data scientists and data analysts

People Analytics Enabling HR Strategic Partnership: A Review

Communication Skills: An Integral Instrument for Data Analysis in the Field of Research

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