“…Increased incidents of safety events (circumstances where patients are put at risk or harmed) and poor patient care quality have been associated with healthcare professionals' ineffective communication and suboptimal workplace environments (IOM, ). Research examining relationships between nursing care, patient safety and organisational factors identifies hospital work environments as influencing nurses' efforts to manage patient safety (Aiken, Sloane, Bruyneel, Van den Heede, & Sermeus, ; Aiken et al., , ; Clarke & Aiken, ; Dickson & Flynn, ; Dresser, ; Dubois et al., ; Jeffs, Affonso, & MacMillan, ; You, Nakagawa, & Kim, ). Scholars have identified that three‐quarters of hospital safety events are attributable to decreased availability of nursing care (D'Amour, Dubois, Tchouaket, Clarke, & Blais, ).…”