The Role of Oral Health Literacy and Shared Decision Making

Fernandez, Marlena; Hogue, Christie-Michele; Ruiz, Jorge G.

doi:10.1007/978-3-030-85993-0_15

Cited by 2 publications

(3 citation statements)

References 78 publications

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“…Within this approach, different choices are presented and risks are explained, including the benefits associated with each option. A consideration of patients' preferences, values, and ultimate goals are incorporated [72]. The benefits derived from this collaborative approach is the empowerment of patients, which in turn, enhances their commitment to maintaining good oral health [72].…”

Section: The Patient/current Service Phasementioning

confidence: 99%

“…A consideration of patients' preferences, values, and ultimate goals are incorporated [72]. The benefits derived from this collaborative approach is the empowerment of patients, which in turn, enhances their commitment to maintaining good oral health [72]. Some key strategies for engaging in this way include motivational interviewing and the use of technology.…”

Section: The Patient/current Service Phasementioning

confidence: 99%

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Improving Patient Experience through Meaningful Engagement: The Oral Health Patient’s Journey

Chakaipa,

Prior,

Pearson

et al. 2023

Oral

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Healthcare organisations around the world have embraced the valuable role that patient experience plays in the improvement of health care delivery. Engaging with patients is a vital component of understanding how to deliver safe, high-quality, respectful health care that is person-centred and efficient. In oral health services, patient experience is historically predominantly reported as challenging, which is most commonly associated with past traumatic experience with poor oral health treatment. Additionally, the high out-of-pocket costs associated with oral health treatment can mean that people disengage with these services, thereby worsening their oral health conditions. Consequently, oral health has an enormous task to reduce the negative perceptions and experiences. This demands innovative and subtle ways to navigate and address patient and service challenges. Exploring and acknowledging the myriad of historical challenges that exist for oral health patients and utilising these experiences to support change will ensure person-centred improvements are designed and implemented. Therefore, this perspective paper defines patient experience and proposes how oral health patient experience can be improved using the concept of meaningful engagement with a focus on the Australian context. We identified two important concepts that impact oral health patient experience and explored how these concepts may play a role in improving oral health services through improved patient experience. The first concept is person, patient, and user which focusses on general patient experience journey in a general health care setting. The second concept is preservice, current service, and post service which relates to an oral health patient’s experience journey in an oral health service setting. Our findings suggest that the practitioner–patient relationship and use of technology are central to patient engagement to improve patient experience.

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Section: The Patient/current Service Phasementioning

confidence: 99%

Section: The Patient/current Service Phasementioning

confidence: 99%

Improving Patient Experience through Meaningful Engagement: The Oral Health Patient’s Journey

Chakaipa,

Prior,

Pearson

et al. 2023

Oral

View full text Add to dashboard Cite

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“…[ 7 8 ] The dentists should openly communicate and share information to EDPs on the guidelines for receiving CDP treatment, after which the dentists and the DTechs coordinate in sync based on clinical and technical skills, respectively, to produce a high-quality prosthesis, which is appreciated by the patient. [ 9 10 ] According to the World Health Organization (WHO) global databanks, the extensiveness of tooth loss, commonly known as “edentulism” stands between 7% and 69%. [ 11 ]…”

Section: Introductionmentioning

confidence: 99%

Complete Denture Prostheses (CDP) Treatment and Care in Fiji

Nand

Mohammadnezhad

2022

Journal of International Society of Preventive and Community Dentistry

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A BSTRACT Introduction: Effective communication can aid in improving oral healthcare measures such as treatment outcomes and satisfaction of edentulous patients (EDPs) toward the treatment process. The triangle of communication (ToC) involves communication between the dentist, dental technician (DTech), and EDPs. This research aimed to explore the ToC between dental professionals (DPs) and patients undergoing complete denture prostheses (CDP) treatment in Fiji. Materials and Methods: A descriptive qualitative study was conducted among DPs under purposive sampling where focus group discussions were conducted at the four dental prosthetic clinics in Fiji. A semi-structured questionnaire with open-ended questions was applied to participants virtually via Zoom. The collected data were collated and analyzed manually using thematic analysis. Results: A total of 28 DPs participated in the study. Three themes were identified while exploring the ToC from DPs’ perspectives on CDP treatment and care in Fiji: staff communication—dentist and DTech, ToC and information sharing (dentist–DTech and EDPs), and stage-by-stage procedural checks for CDP between DPs. Effective collaboration between dentists and DTechs is an essence of a successful CDP treatment outcome. Most DPs agreed to undergo continuous communication throughout the treatment to keep EDPs engaged throughout the treatment process. In addition, stage-by-stage procedural checks in dental clinics as well as in dental laboratories improved the quality of CDPs. Conclusion: DPs highlighted predominantly the ToC between DPs and EDPs when receiving CDP treatment in Fiji as an essential tool for effective DP and patient engagement. Discussions should be complemented with the use of verbal, nonverbal, and written modes together with the utilization of interpreters to improve CDP treatment and care in Fiji.

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The Role of Oral Health Literacy and Shared Decision Making

Cited by 2 publications

References 78 publications

Improving Patient Experience through Meaningful Engagement: The Oral Health Patient’s Journey

Improving Patient Experience through Meaningful Engagement: The Oral Health Patient’s Journey

Complete Denture Prostheses (CDP) Treatment and Care in Fiji

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