The Role of Organizational Social Capital in Performance Management

Tantardini, Michele; Kroll, Alexander

doi:10.1080/15309576.2016.1071163

Cited by 52 publications

(38 citation statements)

References 52 publications

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“…The result may be explained in the up surging of workers' efficiency, as trustful relations of the employer with their workers increase motivation and efficiency. The result bears a resemblance to the findings of Fu et al (2004); Tantardini and Kroll (2016) that social trust is supportive to firms' output performance.…”

Section: Resultssupporting

confidence: 83%

“…Fu et al (2004) state that social capital and trust are equally helpful in firms' output performance, for the reason that social capital creates a trusting relationship for entrepreneurs and workers to their matching partners, which prove beneficial for firms' performance. Felício et al (2012) and Tantardini and Kroll (2016) argue that social network is an earnest resource of business development, as it provides access to conventional assets required for new business. In addition, social network act as a helper in market contact, manufacture access, financial contact and information admittance.…”

Section: Introductionmentioning

confidence: 99%

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Workers’ Social Capital and Firms’ Output Performance: Empirical Evidence from Small and Medium Firms

Haq¹,

Ahmad²,

Hafeez³

2019

Forman j. econ. stud.

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The study aims to investigate empirically whether workers' social capital attributes affect firms' output performance. To achieve this objective, workers of small and medium firms are interviewed, and empirical analysis is carried out at the firm level for a sample of 100 firms, located in Rawalpindi and Islamabad. Findings of the study suggest, at large, workers' social capital attributes have a positive effect on firms' output performance. This indication is derived from the fact that in six out of nine specifications, the social capital attributes of workers enter the model significantly and positively. Perceiving the result prudently, firms' output performance upsurges with the extension of workers' social participation and networking, whereas decreases as workers' preserve more social trust attributes. The result points towards the fact that a certain level of trust may prove beneficial; having enhanced exchange of unstated learning and hazard taking. However, firms that exceedingly trust other firms might be misguided in both input and output decisions, which poses a negative impact on their output performance.

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Section: Resultssupporting

confidence: 83%

Section: Introductionmentioning

confidence: 99%

Workers’ Social Capital and Firms’ Output Performance: Empirical Evidence from Small and Medium Firms

Haq¹,

Ahmad²,

Hafeez³

2019

Forman j. econ. stud.

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“…The survey consists of 25 items to be scored on a 1-5 Likert scale. The first section with five questions as to gender, age, academic degree, position in the bank, and overall job experience; the second section is related to the scale for social capital (Tantardini & Kroll, 2015); finally, the third section contained items of operational performance (Krause et al, 2007). As two different scales were implemented for this study, necessary information regarding to scales are as follows; Social capital scale contained 16 items.…”

Section: Methods Of Data Collectionmentioning

confidence: 99%

The Effect of Social Capital on Operational Performance: Research in Banking Sector in Erbil

Hamad

Tuzlukaya

Kırkbeşoğlu

2019

CJFA

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Social capital as a field of study has grown with many contributions from different fields. Yet, the gap within the literature regarding different contexts has inspired researchers to look for further explanations about social capital and its dimensions. Therefore, this paper aims to provide insight into the impact of social capital as a specific factor to develop commercial banks' operational performance in Erbil City, Iraq. To achieve this, a quantitative research is carried out, findings pointing to positive significant relationships between the dimensions of social capital as relational, structural and cognitive capital and operational performance development. Additionally, according to results, social capital plays a vital role in commercial banks' stability and development of operational performance.

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“…Trust has been a popular concept in the field of management. However, managers have only recently begun to recognize its value (Tantardini and Kroll, 2015). Sztompka defines trust as "an expectation of beneficial actions of partners in the interaction or social relations" (Sztompka, 2005).…”

Section: What Is Trust?mentioning

confidence: 99%

Perception of trust levels in organizations based upon opinions of Polish and Ukrainian employees- results of a pilot study

Oronowicz

Samuła

Kowalczyk

2019

ijsr

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Objective - Due to the increasing share of Ukrainians in the Polish labor market, an analysis concerning the evaluation of trust levels exhibited by Polish and Ukrainian employees of Polish organizations was conducted. The assessment serves to merely outline the issue. Further studies on a more representative sample ought to be continued.Approach - The paper is based upon the review of literature regarding the scope of social capital and results of a pilot study conducted with the use of a questionnaire. The pilot encompassed 84 respondents. The questionnaire was developed on the basis of tools applied by other authors. The study encompassed Polish and Ukrainian employees due to the increasing share of the latter in the Polish labor market.Results - Results indicate that the employees, regardless of their nationality, manifest a rather high trust level. Respondents of both nationalities believe that their colleagues are friendly and eagerly share knowledge. The results indicate that they are aware of their duties and need not be controlled and overseen. However, they openly admit that their organizations do not shy from gossip and criticism, which begs for more scrutiny.Limitations/ research implications - The limitation of the present paper can be seen in the non-representative character of the sample. Moreover, it would be beneficial to expand the questionnaire in order to gain more insight into the issue.Originality/ value - Despite the limitations, the results are interesting due to the increasing number of Ukrainian employees in Polish organizations.

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The Role of Organizational Social Capital in Performance Management

Cited by 52 publications

References 52 publications

Workers’ Social Capital and Firms’ Output Performance: Empirical Evidence from Small and Medium Firms

Workers’ Social Capital and Firms’ Output Performance: Empirical Evidence from Small and Medium Firms

The Effect of Social Capital on Operational Performance: Research in Banking Sector in Erbil

Perception of trust levels in organizations based upon opinions of Polish and Ukrainian employees- results of a pilot study

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