The role of pharmacists in patients' education on medication

Patient–provider communication about medication use at the community pharmacy counter

“…Pharmacy technicians are the staff members who interact most with patients at the counter. They are usually the last health‐care professionals patients meet before they use their prescribed medication, and therefore have good opportunities to inform and counsel patients;[2,3] so effective communication during these encounters is essential [4–6]. Good communication between health‐care providers and patients is associated with better patient satisfaction, recall of information and health status [6,7].…”

Patient–provider interaction during medication encounters: A study in outpatient pharmacies in the Netherlands

“…At the pharmacy counter pharmacy staff has ample opportunity to inform patients about their medication and support them in using their medication properly [2][3][4]. Effective communication between providers and patients about medication use is associated with patients' satisfaction, recall of information and eventually their health status [4][5][6][7].…”

Knowledge, Attitude and Practice of Pharmacists regarding Dietary Supplements

“…We conclude that knowledge of pharmacists about DS products depends on both educational and environmental factors which form the knowledge base for them while dealing with customers and patients (17) . Attitude and practice, though, depend on other elements, but mainly, they depend on the educational level and interest in DS products (18) .…”