The Role of Stakeholders in Sustainability Reporting Assurance

Manetti, Giacomo; Toccafondi, Simone

doi:10.1007/s10551-011-1044-1

Cited by 192 publications

(266 citation statements)

References 48 publications

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“…Findings indicate that ISAE 3000 was the most used standard (33.9%), which agrees with Manetti and Becatti [76], Ferreira et al [79], and Fonseca [11], but contradicts Manetti and Toccafondi [77] and Perego and Kolk [78], who stated that most providers combined standards. The employment of ISAE 3000 was more common among accountants (44.5%), which is not surprising, given that these standards stems from an international auditing body [78].…”

Section: Resultssupporting

confidence: 56%

“…Manetti and Becatti [76] evidenced that the most widely used standard was the ISAE 3000, followed by a combination of the ISAE 3000 and the AA1000AS, and most assurors applied a limited/moderate level of assurance. Manetti and Toccafondi [77] found that almost all statements specified the standards used. The most frequent adoption was a combination of two standards, followed by the use of the ISAE 3000, the AA1000AS, and other national or international standards.…”

Section: Sustainability Assurancementioning

confidence: 99%

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Sustainability Assurance in Socially-Sensitive Sectors: A Worldwide Analysis of the Financial Services Industry

2018

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Sustainability reporting and assurance have considerably increased in the last decades. Among different sectors, 'sensitive sectors' attracted the attention of many academics. However, most of research works were focused only on 'environmentally-sensitive sectors'. Therefore, after the loss of trust caused by the lack of transparency due to the crisis, 'socially-sensitive sectors' as financial services sector needs to strengthen users' confidence in the credibility of their reported activities. The aim of this paper is to assess assurance practices worldwide in one of the main 'socially-sensitive sectors': the financial services sector. We study what factors are associated with adoption of assurance and choice of assurance provider, and whether assurance statements differ across providers. Our results reveal that, compared to the global context, companies operating in the financial services sector are more likely to adopt assurance and to choose accountants as assurance providers. Our findings show that adoption of assurance depends on company size. We also found that companies using the financial services sector supplement are more prone to adopt assurance. Our results also evidence that choice of assurance provider depends on the country and listing status Finally, our research shows a great variability in assurance statements across providers.

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Section: Resultssupporting

confidence: 56%

Section: Sustainability Assurancementioning

confidence: 99%

Sustainability Assurance in Socially-Sensitive Sectors: A Worldwide Analysis of the Financial Services Industry

2018

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“…Stakeholder engagement demands that leaders establish processes and structures to ensure mutual commitment to solving issues between the organisation and the environments within which it operates (Manetti & Toccafondi, 2012). It is critical that management appreciates the concept of stakeholder salience or the degree of prominence to accord competing stakeholder claims and desires (Mitchell, Agle, & Wood, 1997).…”

Section: Stakeholder Identification and Engagementmentioning

confidence: 99%

Changes in stakeholder dynamics and salience during a mining disaster

Engelbrecht

Thomas

2017

SAJBM

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The objective of the study was to illustrate the consequences of management oversight, as an element of poor corporate governance, of timeous stakeholder identification and engagement during a South African mining crisis. A secondary objective was to apply Quantitative Narrative Analysis (QNA), a methodology thus far mainly used in sociological research, to the understanding of this governance problem.An historical event in the South African platinum mining industry, the Marikana mining disaster, served as the unit of analysis for this case study. By utilising QNA, changes in stakeholder dynamics and salience were identified, based on available narrative from South African and UK newspaper articles spanning the period 1-24 August, 2012. The historical timeline of events and consequences were plotted, the main actors identified and the relationships between the actors and the events, mapped. A stakeholder analysis took the form of graphical stakeholder models, facilitating meaningful interpretation of the effects of the events that occurred. A typology of stakeholder categorisation was used to plot how the classification of stakeholders changed during the course of 24 days.The methodology used lays foundations for future methodological applications of QNA within stakeholder theory and presents opportunities for improved understanding of the impact of stakeholders on a company and on each other during a crisis event. The study contributes, practically, to an understanding of the importance of stakeholder identification and engagement during times of crises in order to assist leaders in engaging appropriately and timeously with different stakeholders groups, thereby promoting sound corporate governance.

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“…Previous literature states that the absence of regulation and the consequent diversity of standards and providers entail inconsistent assurance practices that hinder users' understanding and reduce quality and credibility of the assurance service (Fonseca 2010;Ackers and Eccles 2015). Furthermore, the information contained in SR, characterized by the existence of qualitative and subjective indicators, besides the several stakeholders to which it is addressed, obstructs the assurance process (Wallage 2000;Adams and Evans 2004;Dillard 2011;Manetti and Toccafondi 2012). Thus, the emergence of an assurance market represents a research opportunity to better understand the development of this service and its related standards as well as a way to improve its public benefit (Simnett et al 2016).…”

Section: Introductionmentioning

confidence: 99%

“…Given the particular features of CSR information, the inclusion of stakeholders in the assurance process is considered a key element in improving service quality and credibility (Edgley et al 2010;Manetti and Toccafondi 2012). We considered two indicators on the grounds that stakeholder involvement in the assurance process is important (Gürtürk and Hahn 2016) and assurance quality can be ultimately measured by the ability to increase stakeholder confidence (Herda et al 2014):…”

mentioning

confidence: 99%

A Provider’s Approach to the Assurance Market of Sustainability Reports in Spain

Ogando

Blanco

Souto

2018

Administrative Sciences

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Abstract:The assurance of sustainability reports faces significant challenges that arise from the characteristics of sustainability information and the regulatory context in which it is developed. This recently growing service has favoured the creation of a rapidly evolving market, a complex professional field in its early stages of development and study. The aim of this paper is to analyse whether the use of international standards or the profile of the provider performing the service affects assurance process and quality. To this end, we applied a novel methodology for this field: a survey through written questionnaires. The use of a primary information source allows us to gain insight into the topic, beyond other visible aspects often used in previous literature (e.g., assurance statement contents). We tested our hypotheses on a sample of Spanish accounting and consulting firms. Our results show that neither the use of international standards nor the provider's professional background has any effect on assurance process and assurance quality. However, the way the professional perceives the developed service does have an impact on quality.

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The Role of Stakeholders in Sustainability Reporting Assurance

Cited by 192 publications

References 48 publications

Sustainability Assurance in Socially-Sensitive Sectors: A Worldwide Analysis of the Financial Services Industry

Sustainability Assurance in Socially-Sensitive Sectors: A Worldwide Analysis of the Financial Services Industry

Changes in stakeholder dynamics and salience during a mining disaster

A Provider’s Approach to the Assurance Market of Sustainability Reports in Spain

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