The Role of the University Library in Supporting International Students: A Survey of Practices Across UK Universities

Toner, James

doi:10.1080/01930826.2019.1652045

Cited by 2 publications

(2 citation statements)

References 26 publications

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“…Library services, for example, are a core resource used by international students upon arrival to transition into the new academic realm, with libraries being critical for engaging with academic content, which is central to the purpose of students being in the host nation. It should be standard procedure for host universities to help international students develop required scholastic skills, such as searching for information online and in print (Hughes et al 2018 ; Toner 2019 ).…”

Section: International Literaturementioning

confidence: 99%

Factors Influencing Life Satisfaction of International Students in Mainland China

Jiang

Yuen

Horta

2020

Int J Adv Counselling

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China is advancing in its bid to internationalize higher education, but little is known to date about the life satisfaction of overseas students in that country. Life satisfaction can be understood as the extent to which individuals' experiences in a host country help them achieve their personal goals and satisfy their expectations regarding acculturation. This paper examines past research, especially international literature, to provide an overview of factors that may influence the life satisfaction of international students in countries other than their own, and looks particularly at those matters that may also affect overseas students in China. Comparisons are made between variables identified in general and those in Asia, and specifically China. The findings have implications for policy-makers and university practitioners seeking to improve educational quality and counseling support services for international students.

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Section: International Literaturementioning

confidence: 99%

Factors Influencing Life Satisfaction of International Students in Mainland China

Jiang

Yuen

Horta

2020

Int J Adv Counselling

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“…The Team is planning to conduct focus groups with non-native English speakers to identify their specific barriers and elicit suggestions on changes to library services and resources that would serve their needs. Services suggested in the literature that we may investigate include providing resources related to language learning, keeping non-English language newspapers and magazines in the library, holding orientations and instructional sessions specifically for international learners, having a designated point of contact for international learners, and continuing staff training on cultural awareness [ 19 ]. The qualitative results showed that physical representations of inclusivity are important to patrons.…”

Section: Discussionmentioning

confidence: 99%

Identifying diversity, equity, and inclusion enhancement opportunities through an online mixed methods library survey

Morgan-Daniel

Norton

Adkins

et al. 2023

jmla

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Objective: A mixed methods survey was conducted at a health sciences library to assess patrons’ perceptions of the library’s digital and physical environments in relation to diversity, equity, and inclusion (DEI). Methods: Developed by the library’s DEI Team and preceded by a pilot assessment, the survey posed 17 Likert Scale questions and 2 free-text response questions on the topics of belonging, inclusivity, equitability, emotional and physical safety, and commitment to DEI. The survey was created in Qualtrics, pilot tested, and launched in February 2020 for approximately 12 weeks. Results: Objective question responses were received from 101 individuals, with 24 open-ended responses. The quantitative findings showed largely positive perceptions of the DEI climate. Questions about feeling welcome and feeling physically safe were among those with the highest responses. The three lower-scoring questions indicate areas for improvement, including services for people whose native language is not English, for individuals with disabilities, and for families. The qualitative findings indicate the library’s strengths include its exhibitions, welcoming atmosphere, and LGBTQ+ inclusivity initiatives. In contrast, opportunities for enhancement encompass non-English language resources, website updates, and accessibility to some physical spaces. Conclusions: The DEI Team is using the online survey data to enhance HSCL’s services, staffing, programming, policies, and spaces. Employee DEI training is ongoing and the Team is currently analyzing results from a training needs survey to identify unanticipated knowledge gaps. HSCL has a long history of partnering with campus entities, which will help the DEI Team to continually move forward with their work.

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The Role of the University Library in Supporting International Students: A Survey of Practices Across UK Universities

Cited by 2 publications

References 26 publications

Factors Influencing Life Satisfaction of International Students in Mainland China

Factors Influencing Life Satisfaction of International Students in Mainland China

Identifying diversity, equity, and inclusion enhancement opportunities through an online mixed methods library survey

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