The role of the village government performance and transparency in influencing village public trust

Husni, M. H.; Damayanti, Ratna Ayu; Indrijawati, Aini

doi:10.18196/jai.v24i2.17114

Cited by 5 publications

(3 citation statements)

References 31 publications

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Section: Public Service Deliverymentioning

confidence: 99%

“…Experts assert that transparency is a crucial aspect of a effective government management system that can significantly boost public trust (Husni, et al 2023;Pillay, 2017). Husni, et al (2023) noted that that government transparency and performance are crucial factors in fostering public trust. Poor governance and corruption in the public sector can erode trust in politicians and officials, impacting governance, public policy, attitudes, and political imperatives.…”

Section: Public Service Deliverymentioning

confidence: 99%

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Good Governance, Public Service Delivery and Public Trust: Case of Banadir Regional Administration of Somalia

Kulmie,

Mohamud,

Ibrahim

2024

Intl. J. Rel.

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This paper aimed to assess the good governance practices in the Benadir Regional Administration (BRA) of Somalia and how they affect public service delivery and public trust. The paper utilized primary data obtained from the 157 respondents. The study reveals that BRA's inadequate governance practices lead to poor transparency, accountability, and a high prevalence of corruption due to incompliance with rules and regulations. Results also indicate that the public is dissatisfied with BRA leadership due to inefficient and unreliable service and lack of transparency in public funds utilization and management, resulting in a negative perception of BRA. The paper concluded that enhancing good governance practices and improving public service delivery can improve public trust. The article asserts that good governance, characterized by transparency, accountability, participation, rule of law, and equity, is the foundation of development and prosperity. The article emphasizes the importance of efficient public service delivery as a vital link between government and the public, fostering trust and sustainable development. Therefore, the paper suggests that BRA should improve its governance practices by adhering to laws and regulations, fostering a corruption-free environment, and implementing effective performance monitoring and control mechanisms. It also recommends investing in human resources, streamlining processes, prioritizing citizen-centricity, adopting technology, and fostering data-driven decision-making.

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Section: Public Service Deliverymentioning

confidence: 99%

Section: Public Service Deliverymentioning

confidence: 99%

Good Governance, Public Service Delivery and Public Trust: Case of Banadir Regional Administration of Somalia

Kulmie,

Mohamud,

Ibrahim

2024

Intl. J. Rel.

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“…The meeting hall is very important for running a bureaucracy or a good government system. The effectiveness of the village government as a mediating factor is contingent upon the application of stakeholder theory, which posits that the organization (the village government) should not only function for its interests but also serve the needs of its stakeholders (the community) (Husni et al, 2023). However, it is often seen that hamlet halls or meeting halls in certain areas are neglected.…”

Section: Introductionmentioning

confidence: 99%

Performance analysis of the community meeting hall at Mountain Village: A case at Garawastu

Agustian,

Hartati,

Sugih

et al. 2024

IJOMS

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The meeting hall is used for community deliberation, security, and a gathering place for other activities. One of them is the meeting hall in Cipari Hamlet, Garawastu Village, but the condition of the meeting hall is not suitable for use. So that community services hamper the performance of the meeting hall. This study aims to analyze the performance of the Hamlet meeting hall for community services and determine the level of importance and community satisfaction with the performance of the meeting hall. The research methods used in this research are qualitative methods and quantitative methods. The data needed in this research include questionnaires and visual surveys. Thus, the output expected in this study is in the form of priority levels and data on proposed improvements to the Hamlet hall, which is the result of this IPA method). The average importance value is 5.31, while the average satisfaction value is 5.34, and the average gap value is -0.0388. Quadrant IV is a quadrant with high satisfaction and top priority importance. So, it is necessary to improve the suitability of the meeting hall for community services, and the village government also needs to increase responsiveness to community complaints.

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Formal-cultural accountability: a [new] paradigm of public accountability

Purwanti,

Triyuwono,

Ichsan

et al. 2024

Cogent Social Sciences

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The role of the village government performance and transparency in influencing village public trust

Cited by 5 publications

References 31 publications

Good Governance, Public Service Delivery and Public Trust: Case of Banadir Regional Administration of Somalia

Good Governance, Public Service Delivery and Public Trust: Case of Banadir Regional Administration of Somalia

Performance analysis of the community meeting hall at Mountain Village: A case at Garawastu

Formal-cultural accountability: a [new] paradigm of public accountability

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