The Role of User Psychological Contracts in the Sustainability of Social Networks.

Mamonov, Stanislav; Koufaris, Marios; Benbunan‐Fich, Raquel

doi:10.17705/1cais.04010

Cited by 2 publications

(2 citation statements)

References 102 publications

(167 reference statements)

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“…Analysis of the literature highlighted in Figure 3 suggested that several psychological factors affect consumers’ responses towards mobile app usage. Information sharing risk (Keith et al , 2013; Wang et al , 2016; Chen et al , 2017; Mamonov et al , 2017), beliefs (Menard and Bott, 2020), privacy risk (Wang et al , 2016; Ozturk et al , 2017), self-efficacy (Lee and Rha, 2016; Crossler and Bélanger, 2019), technology readiness (Lee and Rha, 2016; Crossler and Bélanger, 2019) and personality traits (Cottrill and Vonu Thakuriah, 2015; Pentina et al , 2016; Chen et al , 2017) are crucial factors that enhance consumers’ privacy concern over the smartphone.…”

Section: Findings and Discussionmentioning

confidence: 99%

Consumer privacy in smartphones: a systematic literature review

R.,

Shome,

Shankar

et al. 2023

JCM

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Purpose This study aims to provide a systematic review of consumer privacy literature in the context of smartphones and undertake a comprehensive analysis of academic research on this evolving research area. Design/methodology/approach This review synthesises antecedents, consequences and mediators reported in consumer privacy literature and presents these factors in a conceptual framework to demonstrate the consumer privacy phenomenon. Findings Based on the synthesis of constructs reported in the existing literature, a conceptual framework is proposed highlighting antecedents, mediators and outcomes of experiential marketing efforts. Finally, this study deciphers overlooked areas of consumer privacy in the context of smartphone research and provides insightful directions to advance research in this domain in terms of theory development, context, characteristics and methodology. Originality/value This study significantly contributes to consumer behaviour literature, specifically consumer privacy literature.

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Section: Findings and Discussionmentioning

confidence: 99%

Consumer privacy in smartphones: a systematic literature review

R.,

Shome,

Shankar

et al. 2023

JCM

View full text Add to dashboard Cite

show abstract

“…However, thus far, researchers have examined whistle-blowing in relation to financial fraud. Even though IS researchers consider user information an asset as valuable as financial information (Posey, Roberts, Lowry, Bennett, & Courtney, 2013;Posey et al, 2015) and expect people to whistle-blow confidentiality breaches (Guo & Yu, 2019;Mamonov, Koufaris, & Benbunan-Fich, 2017;Padayachee, 2016;Posey et al, 2015;Tim, Pan, Bahri, & Fauzi, 2017;van Offenbeek, Boonstra, & Seo, 2017;Zhang & Leidner, 2018), they have not yet tested whether whistle-blowing applies to confidentiality breaches. We do not know whether whistle-blowing applies to confidentiality breaches because these breaches result in less obvious damage to organizations and even to victims; as such, employees may not consider reporting it necessary.…”

Section: Introductionmentioning

confidence: 99%

Understanding the Whistle-Blowing Intention to Report Breach of Confidentiality

Li¹,

Choi²,

Ho³

2020

CAIS

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We examine the factors that encourage employees to whistle-blow wrongdoings in relation to confidentiality breaches. We investigate how their anticipated regret about remaining silent changes over time, how such changes influence their whistle-blowing intentions, and what employee characteristics and organizational policies moderate this relationship. Drawing on attribution theory, we develop three hypotheses. Our experiment findings show that: 1) employees' perceptions of the controllability and intentionality (but not stability) of the wrongdoing act affect how their anticipated regret evolves, 2) anticipated regret increases employees' whistle-blowing intentions, 3) anticipated regret has a stronger effect on whistle-blowing intentions when organizations implement policies that promote efforts to protect information confidentiality, and 4) employees with information technology knowledge have a stronger intention to whistle-blow. Theoretically, our study extends the organization security literature's focus to individuals' whistleblowing and highlights an IS research agenda around whistle-blowing in relation to confidentiality breaches. Practically, it informs organizations about how to encourage employees to whistle-blow when they observe confidentiality breaches.

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The Role of User Psychological Contracts in the Sustainability of Social Networks.

Cited by 2 publications

References 102 publications

Consumer privacy in smartphones: a systematic literature review

Consumer privacy in smartphones: a systematic literature review

Understanding the Whistle-Blowing Intention to Report Breach of Confidentiality

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