2020
DOI: 10.1016/j.chest.2020.08.1070
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The Role of Virtual Assistants With Coronavirus Diagnosis and Treatment

Abstract: SARS-CoV-2, novel coronavirus initially detected in Wuhan, China in 2019, has been identified by World Health Organization as a cause of severe acute respiratory distress syndrome in children, adults, as well as the elderly. In light of rapid person to person transmission, CDC guidelines have advised to take precautions. As companies move to work-from-home, medicine has also moved significantly towards tele-medicine. We analyzed the efficacy of virtual assistants, including Apple Siri, Google Assistant, Window… Show more

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Cited by 2 publications
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“…AI uses natural language processing which is capable to answer any questions related to COVID-19 (Cury et al 2021), by providing authentic and true information, giving clear recommendations, and offer multilingual virtual assistance, monitoring symptoms, and also recommending whether any people need to get hospitalize or self-quarantine at home. Apple Siri and Amazon Alexa respond at an advanced level to two out of seven questions related to "coronavirus" or "COVID-19" (Mehta et al 2020).…”
Section: Ai In Covid-19mentioning
confidence: 99%
“…AI uses natural language processing which is capable to answer any questions related to COVID-19 (Cury et al 2021), by providing authentic and true information, giving clear recommendations, and offer multilingual virtual assistance, monitoring symptoms, and also recommending whether any people need to get hospitalize or self-quarantine at home. Apple Siri and Amazon Alexa respond at an advanced level to two out of seven questions related to "coronavirus" or "COVID-19" (Mehta et al 2020).…”
Section: Ai In Covid-19mentioning
confidence: 99%
“…Furthermore, a study examining accuracy of Siri when providing information on health-specific information, Siri provided accurate responses 25% of the time when asked questions on COVID-19 vaccination information, with approximately 33% appropriate relevance to specific user questions (Figueiredo et al, 2022). Additionally, when asked questions related to COVID-19 symptoms containing an advanced level of vocabulary, Siri responded inaccurately to approximately 71% of user questions (Mehta et al, 2020). In comparison, Amazon Alexa also achieved 71% accuracy, while Microsoft Cortana and Google Assistant both only provided general information related to COVID-19 and did not indicate a list of typical COVID-19 symptoms to participants.…”
Section: Sirimentioning
confidence: 99%