The Routledge Handbook of Museums, Media and Communication

Abstract

Museums today find themselves within a mediatised society, where everyday life is conducted in a data-full and technology-rich context. In fact, museums are themselves mediatised: they present a uniquely media-centred environment, in which communicative media is a constitutive property of their organisation and of the visitor experience. The Routledge Handbook of Museums, Media and Communication explores what it means to take mediated communication as a key concept for museum studies and as a sensitising lens for media-related museum practice on the ground.Including contributions from experts around the world, this original and innovative Handbook shares a nuanced and precise understanding of media, media concepts and media terminology, rehearsing new locations for writing on museum media and giving voice to new subject alignments. As a whole, the volume breaks new ground by reframing mediated museum communication as a resource for an inclusive understanding of current museum developments.The Routledge Handbook of Museums, Media and Communication will appeal to students and scholars, as well as to practitioners involved in the visioning, design and delivery of mediated communication in the museum. It teaches us not just how to study museums, but how to go about being a museum in today's world.

Heritage in lockdown: digital provision of memory institutions in the UK and US of America during the COVID-19 pandemic

“…As a means to understand the audiences that the digital offerings from heritage institutions targeted, we deployed an audience segmentation that was devised for the COVID-19 pandemic. Although it might have been possible to adapt an existing segmentation model (Drotner et al 2019), we adopted Jones's (Jones 2020) COVID-19 audience segmentation. This segmentation takes into account the shift in the character of audience needs to prioritise the distinctive emotional and social needs created by the pandemic and by the condition of 'lockdown' or 'shelter in place' in particular.…”

Museum Professionals in a Digital World: Insights from a Case Study in Portugal

“…2 A number of scholars in the museum and heritage field have observed these implications. See, for instance, Cameron and Kenderdine 2007;Parry 2007;Parry 2010;Drotner and Schrøder 2013;Drotner et al 2018; among others. 3 By 'digital technologies', we mean the branch of scientific or engineering knowledge and activity that deals with the creation and practical use of digital or computerised devices, methods, systems, etc.…”

‘We always torment different people, so by definition, we are no bullies’: The problem of definitions in cyberbullying research

“…Before dwelling on what is left out, let us shortly address how other disciplinary backgrounds have relevant perspectives to offer. Media studies, for example, is a source of research on the complexities of children’s and students’ online engagements, and generally refers to the online realm as a digital arena for digital activities (see, for instance, Buckingham, 2007; Buckingham and Willett, 2006; Byron, 2008; Drotner et al, 2008; Eastin and LaRose, 2000; Gasser et al, 2010; Hargittai, 2010; Hundley and Shyles, 2010; Kuipers, 2006; Livingstone, 2003; Livingstone and Helsper, 2010; Palfrey and Gasser, 2008; Staksrud, 2013; Tapscott, 1998). Here, cyberbullying is seen not only in relation to the definitions of bullying and cyberbullying derived from psychology but also in relation to other online risk experiences, as well as broader analytical frameworks that include several levels of analysis: individual, social, technical, cultural, legal, national (see, for instance, Livingstone et al, 2017).…”