The Routledge Handbook of Tourism in Asia

Hall, C. Michael; Page, Stephen J.

doi:10.4324/9781315768250

Cited by 14 publications

(3 citation statements)

References 32 publications

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“…As it has been proved that boycott news significantly positively influences economic animosity, it is beneficial to organize special teams to observe and monitor boycott news in the targeting major source markets and build up crisis management teams to respond to the negative emotions timely and quickly for the sake of avoidance of negative emotions transforming into animosity toward their country. Also, social media posts ought to be frequently updated so as to offer the latest information to the public (Hall and Page, 2016 ), especially the news on the friendly diplomacy between the boycotted country and the boycotting country.…”

Section: Discussionmentioning

confidence: 99%

Effects of country animosity of angry Koreans on Japan: A focus on export regulation on Korea

Sun¹,

Jun

2022

Front. Psychol.

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Nowadays, Korea and Japan are in conflict arising from export restrictions launched by Japan on Korea, which have provoked a boycott of Japanese products in Korea, and even tourism to Japan. Animosity performs a momentous role in the context of crisis management communication. Hence, this article aims to investigate factors impacting boycott intention to visit Japan, with economic animosity being a principal mediating variable, whose antecedents and consequences have been probed into. A total of 333 respondents' survey data were collected and analyzed via SEM for the verification of research hypotheses. The findings manifest that ethnic identity engenders significant direct positive bearings upon economic animosity and boycott news, and boycott news significantly positively affects economic animosity; boycott news serves as the mediating role between ethnic identity and economic animosity. Additionally, the outcomes denote that economic animosity exerts a significant positive impact on boycott visit intention, economic animosity negatively affects Japanese government trust, and Japanese government trust negatively bears upon boycott visit intention; Japanese government trust mediates between economic animosity and boycott intention to visit Japan. Consequently, the research makes contributions to furnishing empirical evidence for influencing factors of boycott visit intention and enriching the literature on the antecedents and consequences of animosity.

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Section: Discussionmentioning

confidence: 99%

Effects of country animosity of angry Koreans on Japan: A focus on export regulation on Korea

Sun¹,

Jun

2022

Front. Psychol.

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“…Sri Lanka is a thriving tourism destination with a momentous geographical location since it has located in the Indian Ocean on the central air and sea route between Europe and the Far East. It is the central support to the country's positioning as a global logistic hub (Fernando et al 2016). Moreover, Sri Lanka is world-famous for tourism, not only for its location but for its many other unique, glamorous, and stunning features.…”

Section: Introductionmentioning

confidence: 99%

“…Moreover, Sri Lanka is world-famous for tourism, not only for its location but for its many other unique, glamorous, and stunning features. Some of them are beaches around the island shining with bright blue, coastal cities, comfortable climate, UNESCO world heritage sites and historical rich Buddhist culture, national park and wildlife, tea gardens and sceneries with misty clouds, beautiful waterfalls, apart from this, valuable natural resources gem, pearls, ivory, spices have given further strength to the features of this beautiful islands (Fernando et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

Post-crisis recovery management of tourism: Lesson Learnt from the Easter Sunday attack in Sri Lanka

Jayasinghe

Fernando

Surangi

2023

VJM

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International tourism has evolved into one of the largest global economic sectors, contributing significantly to many national and local economies. However, the crises have caused much loss and damage over the last few decades, burdening the tourism industry. On April 21, 2019, the day of Easter Sunday, Sri Lanka experienced a series of unexpected attacks. It caused many problems and challenges to the tourism industry. This study attempts to understand respondents who are involved in the tourism industry's lived experiences of the Sunday easter attack and their involvement in recovery. The qualitative research method, particularly the phenomenological approach, was adopted to collect and analyse data through the lens of the stakeholder theory. Senior managers representing the different tourism industry sectors were purposively approached and interviewed. Data were analysed using thematic analysis. Findings revealed that the easter Sunday attack negatively influenced the number of tourist arrivals and experiences. However, a well-designed crisis management plan under the control of the official authority can minimise the risk and reduce the negative impact of the incident. Therefore, this study presents an innovative integrated model that could be used as a crisis management plan to restore the tourism industry. Keywords: Disaster, Easter Sunday attack, Recovery process, Tourism, Phenomenology, Stakeholder theory

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