The Shortcomings of the Diversity Diet: Public Service Media, Algorithms and the Multiple Dimensions of Diversity

Sørensen, John Houman

doi:10.1007/978-3-030-87086-7_15

Cited by 7 publications

(13 citation statements)

References 35 publications

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“…In this regard, if the free offer is maintained, it is key to ensure visibility without violating the right to privacy of citizens that underlies the PSM's mission duties (Bodó, 2019;Hildén, 2021). Thereon, the search for a PSM algorithm (Sørensen, 2019;Van den Bulck & Moe, 2018) becomes unavoidable. Another option is to implement payment systems in the online environment (subscription or pay-per-view).…”

Section: Discussionmentioning

confidence: 99%

“…Likewise, consumption based on personalized profiles built from the users' preferences bring with them the risk of limiting the media diet (van Dijck, 2014;Schwarz, 2016). Again, PSM have a further duty (Bodó, 2019;Hildén, 2021) and there are already discussions about the development of a public service algorithm (Van den Bulck & Moe, 2018;Sørensen, 2019).…”

Section: Public Service Media In the Platformization Processmentioning

confidence: 99%

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New Strategies for Old Dilemmas: Unraveling how Spanish Regional Public Service Media Face the Platformization Process

Cañedo¹,

Campos²,

Centellas³

et al. 2023

Estud. mensaje periodís.

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The current global media scenario, dominated by private transnational conglomerates that operate in a multiplatform context, brings the debate on the future of public service media (PSM) back to the fore. These operators are facing a redefinition of their operational strategy, not only in their linear broadcasting but also in the online space. Through in-depth interviews with the digitization managers, this article studied the case of Spanish regional PSM to analyze how these corporations are adapting to the new scenario through the development of their own video-on-demand (VoD) websites. The results show that these corporations are in their infancy in the platformization experience, operating without a sound strategy. In addition, this study identifies how the dilemmas historically faced by PSM have been reconverted into emerging identity, economic, and legitimacy challenges that require new strategies.

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Section: Discussionmentioning

confidence: 99%

Section: Public Service Media In the Platformization Processmentioning

confidence: 99%

New Strategies for Old Dilemmas: Unraveling how Spanish Regional Public Service Media Face the Platformization Process

Cañedo¹,

Campos²,

Centellas³

et al. 2023

Estud. mensaje periodís.

View full text Add to dashboard Cite

show abstract

“…Finally, diversity is mentioned in conjunction with news recommendations and the need to foster democracy through the diversification of information, including different sources and political views (Helberger 2019). Sørensen (2019) points to public broadcasting services' responsibility to recommend diverse content, given their educational mandate.…”

Section: Diversity Concepts In the Field Of Recommendationsmentioning

confidence: 99%

Diversity Concepts in Computer Science and Technology Development: A Critique

Schelenz¹

2022

Science, Technology, & Human Values

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Diversity has become increasingly relevant in computer science and technology development, both in terms of inclusive design teams and as a concept used to design “diversity-aware” technologies. The latter part has received less attention and notions of diversity leveraged to design technologies remain understudied. This paper critically examines diversity concepts employed by computer scientists and designers by reviewing 120 articles in two subfields of computer science: personalized recommendations and human–computer interaction. Drawing on Black feminism and critical race theory-inspired literature, I offer a critique of demographic and cultural user representations and underscore the shortcomings of diversity as a strategy to increase user satisfaction and fairness. Particularly concerning is the unreflected use of binary, static, and individual-level diversity concepts in the design of technologies. Such concepts render structural inequalities between and within groups of users invisible and thereby risk reinforcing existing injustices. The paper closes with considerations on whether and how diversity concepts can be leveraged by designers in a social justice–oriented manner.

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Section: Digital Intermediation and User Agencymentioning

confidence: 99%

“…Bodó et al (2019) have started designing algorithms suitable for public service media. They constructed a model which builds on prior thinking by van de Bulck and Moe (2017), Sørensen and Schmidt (2016) and the earlier public media scholars like Jakubowicz (2008). While Bodó et al are not interested in interface design and how the user can actually personalise their public media, they do provide this insight:Public service media have charters that oblige them to educate, inform, and sustain social cohesion, and an ongoing challenge for public service media is interpreting their mission in the light of the contemporary societal and technological context.…”

Section: Digital Intermediation and User Agencymentioning

confidence: 99%

Digital intermediation: Unseen infrastructures for cultural production

Hutchinson

2021

New Media & Society

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This article constructs a theoretical model of digital intermediation: a process of three key, and unseen, components for cultural production in our contemporary media environment. Digital intermediation is a content production and consumption process that incorporates the cultural characteristics of technologies, agencies and automation. First, the article describes the key components of digital intermediation that bring about the production and distribution of cultural artefacts. Second, the article describes digital intermediation as a process of production and consumption amid these three components. Third, the article articulates the problems digital intermediation creates by examining the loss of user agency over the production of and access to cultural artefacts. Finally, the article highlights how digital intermediation problems can be addressed by cultural institutions, specifically public service media, to shore up user agency within automated media environments.

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The Shortcomings of the Diversity Diet: Public Service Media, Algorithms and the Multiple Dimensions of Diversity

Cited by 7 publications

References 35 publications

New Strategies for Old Dilemmas: Unraveling how Spanish Regional Public Service Media Face the Platformization Process

New Strategies for Old Dilemmas: Unraveling how Spanish Regional Public Service Media Face the Platformization Process

Diversity Concepts in Computer Science and Technology Development: A Critique

Digital intermediation: Unseen infrastructures for cultural production

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