The social construction of global corporate citizenship: Sustainability reports of automotive corporations

Shinkle, George A.; Spencer, J. William

doi:10.1016/j.jwb.2011.02.003

Cited by 47 publications

(36 citation statements)

References 45 publications

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“…The data analysis process was designed to allow iteration between the empirical evidence and theory (Isabella, 1990). In alignment with prior interpretive studies (Lamb et al, 2011;Shinkle & Spencer, 2012), our data analysis involved distinct steps to understand what knowledge types micromultinational managers and advisers perceived to enable internationalization beyond exporting.…”

Section: Discussionmentioning

confidence: 99%

SME internationalization beyond exporting: A knowledge-based perspective across managers and advisers

Stoian

Dimitratos

Plakoyiannaki

2018

Journal of World Business

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Section: Discussionmentioning

confidence: 99%

SME internationalization beyond exporting: A knowledge-based perspective across managers and advisers

Stoian

Dimitratos

Plakoyiannaki

2018

Journal of World Business

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“…Due to all the benefits it is expected to produce, corporate sustainability has become an essential element of marketing communications, especially during the last decades, more and more organisations allocating significant resources to disseminate annually or even more frequently how their activities are in accordance with sustainability principles (Menon & Menon, 1997;Seele & Lock, 2015;Shinkle & Spencer, 2012;Siew, 2015). In most cases, customers represent the main target of this marketing communication, companies aiming at influencing both purchase decisions and customer loyalty through this dissemination.…”

Section: Introductionmentioning

confidence: 99%

From perceptual corporate sustainability to customer loyalty: a multi-sectorial investigation in a developing country

Moisescu

2018

Economic Research-Ekonomska Istraživanja

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The purpose of this paper is to investigate the impact of customerbased perceptual corporate sustainability on customer loyalty in a comparative manner, in four important industries (mobile telecommunications services, retail banking services, dairy products and personal care products) in a developing country. A consumer survey was implemented among a sample of 1464 consumers from the urban area of a developing European country. Our research reveals that customer-based perceptual corporate sustainability significantly and positively impacts customer loyalty in all investigated industries, with a stronger impact in retail banking services and a lower one in the case of personal care products. The research identifies those perceptual corporate sustainability dimensions which significantly impact customer loyalty and on which companies should focus within their marketing communication in order to increase customer loyalty. The paper brings relevant multi-sectorial insights, filling a regional knowledge gap, in the particular socio-cultural and economic context of a developing country, and thinking forward the general theoretical knowledge regarding the relationship between customer loyalty and perceptual corporate sustainability as complex constructs. Moreover, by using a quasi-exhaustive manner to conceptualise corporate sustainability, this paper complements previous research on the topic, in which corporate sustainability was constructed narrowly, within limited conceptual frameworks.

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“…In contrast to the previous paper, they observed that mimetic normative and coercive isomorphism does not play a significant role in the climate change strategies of companies, while mimetic pressures exert a ‘slow, rare and discretionary’ influence. Again with a qualitative paper, Shinkle and Spencer () focused on multinational businesses in the automotive industry. The authors analysed the different approaches adopted by firms in order to seek legitimacy.…”

Section: Resultsmentioning

confidence: 99%

A Systematic Review of the Use of Organization and Management Theories in Climate Change Studies

et al. 2018

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Climate change studies have been gaining increasing importance in the academic debate, and also in the field of organizations and management. Scholars have contributed to this field by borrowing approaches from sustainable business research. However, some authors have raised unanswered questions about the contribution of these studies to the management theories. According to them, climate change studies have failed to provide theoretical insights and too often they have adopted a descriptive and practical approach. Our review describes the theoretical contribution of the climate change papers, identifying the most often used management theories. The analysis results for 28 different management theories indicate that, while some theories such as the institutional and stakeholder theories have been widely debated, the relation between business climate change strategies and other organization theories still appears to be unexplored.

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The social construction of global corporate citizenship: Sustainability reports of automotive corporations

Cited by 47 publications

References 45 publications

SME internationalization beyond exporting: A knowledge-based perspective across managers and advisers

SME internationalization beyond exporting: A knowledge-based perspective across managers and advisers

From perceptual corporate sustainability to customer loyalty: a multi-sectorial investigation in a developing country

A Systematic Review of the Use of Organization and Management Theories in Climate Change Studies

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