2017
DOI: 10.1111/lsi.12256
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The Social Norms of Waiting in Line

Abstract: This article examines the rules and practices of waiting in line as a system of informal order, showing that despite its reputation for drudgery, the queue offers rich insights about social norms and the psychology of cooperation. The article begins by investigating the implicit customs of physical waiting in line, uncovering the surprisingly complex unwritten rules (and exceptions) that give queues stability even in the absence of legal governance or state enforcement. Yet the prevailing norms literature typi… Show more

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Cited by 19 publications
(11 citation statements)
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References 56 publications
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“…If one leaves a train seat to use the restrooms, it is accepted (in most countries) that it would be improper to take “their” seat. Places in a queue . People treat their place in a queue very much as something that is associated with one particular agent, can be stolen and must be guarded (Fagundes, 2017; Mann, 1969). Slaves and spouses .…”
Section: Properties Of Ownership Intuitions and Possible Originsmentioning
confidence: 99%
See 1 more Smart Citation
“…If one leaves a train seat to use the restrooms, it is accepted (in most countries) that it would be improper to take “their” seat. Places in a queue . People treat their place in a queue very much as something that is associated with one particular agent, can be stolen and must be guarded (Fagundes, 2017; Mann, 1969). Slaves and spouses .…”
Section: Properties Of Ownership Intuitions and Possible Originsmentioning
confidence: 99%
“…Places in a queue . People treat their place in a queue very much as something that is associated with one particular agent, can be stolen and must be guarded (Fagundes, 2017; Mann, 1969).…”
Section: Properties Of Ownership Intuitions and Possible Originsmentioning
confidence: 99%
“…when waiting to purchase a limited volume item). There are even cases where people have been killed for not waiting their turn (Fagundes, 2017). If excusability for k-norm is similar, it will depend on the practical stakes of allowing exceptions, facts about the individuals, and more.…”
Section: Association With Knowledgementioning
confidence: 99%
“…There is a surprising large academic literature on the psychology of queuing. For instance, Fagundes (2016) suggested queues offer many rich insights into the so-DOI: 10.4236/psych.2020.113033 481 Psychology…”
Section: The Academic Literaturementioning
confidence: 99%