The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation

Nardella, Giulio; Brammer, Stephen; Surdu, Irina

doi:10.1111/ijmr.12311

Cited by 23 publications

(13 citation statements)

References 269 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…According to the viewpoint of Armstrong, CSI should be evaluated by unbiased individuals who do not have any direct involvement with the corporate. In line with Armstrong (1977), Lange and Washburn (2012) as well as Nardella et al . (2023a, b) propose that CSI originates from the impartial observer's subjective evaluations towards corporate actions.…”

Section: Research Backgroundsupporting

confidence: 73%

“…When a firm is reported to be involved in CSI by the media, stakeholders experience uncertainty regarding the credibility of such CSI. In the situation of uncertainty, as demonstrated earlier, stakeholders' familiarity with the firm and their emotional assessment will influence their CSI responses (Nardella et al ., 2023a, b). Based on this reasoning, being known in social media and generalized favorability in social media will serve as significant factors in the relation between CSI and firm value.…”

Section: Hypotheses Developmentmentioning

confidence: 84%

“…These stored information can trigger stakeholders to search the similar information that they have stored, thereby impeding the assimilation of newly disclosed CSI information. Scholars also assert that stakeholders not only depend on the disclosed CSI information, but also draw upon a firm's prior positive reputation to form emotional assessments (Godfrey et al ., 2009; Nardella et al ., 2023a, b). As such, generalized favorability in social media has the potential to alleviate the negative consequences associated with CSI.…”

Section: Hypotheses Developmentmentioning

confidence: 99%

“…Amazon has been attracted massive hate and protests because of polluting the local environment when it opened new logistics center at France. In this manner, the occurrence of corporate social irresponsibility (CSI) seems to undoubtedly lead to sanctions from stakeholders, thereby potentially jeopardizing firm value (Nardella et al ., 2023a, b). Consequently, a pertinent inquiry arises: What factors contribute to the persistent prevalence of social irresponsibility among numerous companies?…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Corporate social irresponsibility: a contingent social media crisis management perspective

Ma,

Xue

2023

View full text Add to dashboard Cite

PurposeToday's business world has been tarnished with numerous corporate irresponsible behaviors. It is thus of great importance for firms to carry out crisis management on the condition of corporate social irresponsibility (CSI). Taking a contingent social media crisis management perspective, the authors aim to investigate the relation between CSI and firm value while also examining the moderating effects of being known in social media and generalized favorability in social media on this relation.Design/methodology/approachThe empirical analysis conducted in the authors' research is based on a sample of 203 CSI events that occurred within publicly listed firms in China between 2011 and 2015. During the process of the authors' data collection, the authors initially verified the occurrence of CSI events in publicly listed firms by reviewing reports from reputable sources such as the 21st Century Business Herald and China Securities Journal. Subsequently, the authors collected the information pertaining to media coverage of these CSI events from the China Core Newspapers Full-text Database (CCND). Additionally, the authors obtained the remaining data from reliable sources such as Guba, the China Stock Market and Accounting Research Database (CSMAR) and the Chinese News Analytics Database (CNAD). To test the authors' hypotheses, the event study and multiple-regression analysis methods are adopted.FindingsThe authors find CSI generates a negative impact on firm value. Moreover, while being known in social media strengthens the negative relation between CSI and firm value, generalized favorability in social media weakens such relation.Research limitations/implicationsThere are two streams of limitations that present promising avenues for future studies. Theoretically, the authors explore the mechanisms of CSI affecting firm value from a contingent social media crisis management perspective. Consequently, the authors' study does not encompass other potential mechanisms that may exist in the CSI–firm value linkage. In terms of empirical analysis, three issues arise that provide opportunities for further investigation. First, the authors have not accounted for all potential factors that could influence the link between CSI and firm value. Second, the authors' data are subject to limitation since it comes from manual collection. At last, because the authors confirm the sample based on the actual CSI events of publicly listed firms in China, the authors' sample size is small.Originality/valueThe authors' findings contribute to a more comprehensive understanding of the relation between CSI and firm value, as well as effective strategies for responding to CSI through the utilization of social media. Consequently, the authors' results have the potential to stimulate further research on the implications of CSI and the management of corporate crises through social media platforms.

show abstract

Section: Research Backgroundsupporting

confidence: 73%

Section: Hypotheses Developmentmentioning

confidence: 84%

Section: Hypotheses Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Corporate social irresponsibility: a contingent social media crisis management perspective

Ma,

Xue

2023

View full text Add to dashboard Cite

show abstract

“…CSI research, dominated by experimental approaches, has typically provided respondents with information on corporate wrongdoing, allowing them to easily identify the punitive responses to corporate culprits (Valor et al , 2022). However, in the real world, punitive stakeholder responses to companies are less evident (Nardella et al , 2023). Even a company found legally guilty can avoid social penalties (Nardella et al , 2020).…”

Section: Discussionmentioning

confidence: 99%

Is there any excuse for wrongdoing? The moderating role of perceived reasons for bank irresponsibility in blame appraisal and WOM recommendations

Zasuwa

2023

SRJ

View full text Add to dashboard Cite

Purpose This study aims to outline the role of causal attributions in consumer responses to irresponsible corporate behaviour. Specifically, this paper presents a moderated mediation model that explains how four types of perceived motives behind an irresponsible action shape corporate blame and word-of-mouth recommendations. Design/methodology/approach To test the hypotheses, the study uses data from a large survey assessing consumer reactions to a real case of corporate socially irresponsible behaviour in the banking industry. Findings The findings show that market-, unethicality- and rogue employee-driven attributions increase corporate blame and subsequently make people more likely to spread negative comments regarding the culprit. The difficult situation of a bank, as a perceived reason for wrongdoing, does not reduce the blame attributed to the irresponsible organisation. Originality/value The literature offers little information on the attributions people make following egregious corporate behaviour; however, such cognitions can play an important role in stakeholders’ reactions to wrongdoing. This study therefore extends the understanding of how irresponsibility attributions affect consumers’ responses to misbehaviour. Given the empirical context, the findings might be particularly important for communication and bank managers.

show abstract

Sustainable environmental performance: The mediating role of green reputation in the choice of green marketing or green demarketing

Wang,

Juo

2023

Corp Soc Responsibility Env

View full text Add to dashboard Cite

Growing concern for sustainability of the natural environment is rapidly transforming the competitive landscape and forcing firms to implement traditional green marketing, along with less conventional green demarketing. As green marketing strategies become increasingly important, firms need to adhere to environmental performance evaluation. In contrast, rather than encouraging greener consumption, green demarketing calls for decreased consumption overall. Despite its potential impact, comparative research on these two marketing strategies is limited. Moreover, green reputation is a decisive resource that is related to marketing strategy and environmental performance. Previous empirical research, however, has largely neglected the role of green reputation on marketing strategy for environmental performance relationships. A theoretical framework is used to identify a gap in the environmental management literature and future research directions, based on the respective effects of green marketing and green demarketing of a firm's environmental performance, and the mediating effect of green reputation to explain these relationships. Data was collected through a questionnaire‐based survey including 217 companies from manufacturing and service industry sectors in Taiwan. Structural equation model to examine hypotheses reveals that green marketing, green demarketing, and green reputation directly affect environmental performance. Further analysis finds that green reputation fully mediates the green marketing–environmental performance link and partially mediates the green demarketing–environmental performance link. This work is the first to empirically compare the effects of green marketing and green demarketing on environmental performance through green reputation.

show abstract

The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation

Cited by 23 publications

References 269 publications

Corporate social irresponsibility: a contingent social media crisis management perspective

Corporate social irresponsibility: a contingent social media crisis management perspective

Is there any excuse for wrongdoing? The moderating role of perceived reasons for bank irresponsibility in blame appraisal and WOM recommendations

Sustainable environmental performance: The mediating role of green reputation in the choice of green marketing or green demarketing

Contact Info

Product

Resources

About