Lyme neuroborreliosis (LNB) caused by Borrelia burgdorferi sensu lato complex spirochetes is one of the tick-borne diseases with high prevalence and social/economic burden in Spain and other European countries. Due to limited information available about the incidence, prevalence, and symptoms of LNB, current prevention and treatment interventions are not very effective against this disease. To address these limitations, in this study we used a citizen science approach to evaluate the LNB-associated risks and implementation of control interventions in Spain. Despite limitations of the study associated with response to the questionnaire and information on tick species, the results evidenced the effect of factors such as age, gender, tick bites, disease clinical signs, comorbidities such as alpha-gal syndrome, healthcare services and treatment effectiveness affecting LNB. The main conclusions of the study are that (a) better surveillance is required for the identification of tick infestations, pathogen infection and diagnosis of LNB and related comorbidities, and (b) new interventions need to be developed and implemented in both public and private healthcare services to improve prevention, diagnosis, and treatment of LNB.