2023
DOI: 10.1002/csr.2684
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The spillover effects of positive and negative corporate social responsibility publicity: How and why the effect is lessened versus amplified

Sojin Jung,
Daeun Chloe Shin,
Hongjoo Woo
et al.

Abstract: Built on the categorization theory and Herzberg's dual‐factor theory, this study consisted of two experiments to investigate how and when small brands were affected by the corporate social responsibility (CSR) performance of other brands in the same product category. This study specifically focused on the type of CSR publicity (positive vs. negative), brand fit (high vs. low), and other brands' leadership positions (high vs. low). The results of Study 1 (156 U.S. consumers) revealed that a leading brand's CSR … Show more

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