The Stakeholder Dimension in Information Systems Evaluation

McAulay, Laurie; Doherty, Neil F.; Keval, Natasha

doi:10.1080/0268396022000017734

Cited by 41 publications

(29 citation statements)

References 23 publications

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“…However, there is a growing interest in the stakeholder dimension. For example, Jones and Hughes (2001) stress the importance of stakeholders in arguing that the "views, beliefs and assumptions of stakeholders must be exposed and considered with the IS evaluation process" (p. 200), and Mcauley et al (2002) "extends Farbey et al's (1999) concern that stakeholder analysis should be included as an important evaluation theme" (p. 242) based on a study concerning an outsourcing decision. From evaluation studies in the field of educational programmes, Brandon (1998) concludes that "stakeholder participation can help enhance the likelihood of producing valid evaluation findings."…”

Section: Different Stakeholders For An Evaluationmentioning

confidence: 99%

On Understanding Evaluation of Tool Support for IS Development

Lundell¹,

Lings²

2004

AJIS

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Evaluation of IS tools has received considerable attention in the literature, yet no consensus is apparent on characterising the important dimensions of an evaluation process. From an analysis of the literature, we identify a weakness in extant methods to support evaluation activities, and posit a framework for IS tool evaluation. We conclude that there is a need for enriched method support to deal with the complex socio-technical issues involved in the summative assessment of IS tools.

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Section: Different Stakeholders For An Evaluationmentioning

confidence: 99%

On Understanding Evaluation of Tool Support for IS Development

Lundell¹,

Lings²

2004

AJIS

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“…The concept most frequently used to represent the critical intention to change social realities is "emancipation" (Alvesson & Willmott, 1992;Howcroft & Trauth, 2004;McAulay, Doherty & Keval, 2002;McGrath, 2005). Critical research aims to emancipate those who are alienated because of the current structure of society and production, those who are excluded from the discourses that shape our society.…”

Section: The Concept Of Critical Research In Ismentioning

confidence: 99%

On the Difference or Equality of Information, Misinformation, and Disinformation: A Critical Research Perspective

Stahl¹

2006

InformingSciJ

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More and better information is often seen as a prerequisite for better management practices. It is the task of information systems to collect or create such information. These simple premises are problematic, however. One of the reasons for this is that the very concept of information is not clear. This paper discusses the notion of information as well as the apparently opposing notions of misinformation and disinformation from a critical research perspective. Starting with a discussion of the question of truth, the paper argues that there is no agreement on what truth is and, therefore, what information is. The critical approach provides a different way of understanding these issues. Critical research aims to change the status quo and lead to emancipation. Drawing on two of the most prominent theoreticians of critical research, Jürgen Habermas and Michel Foucault, the paper explores what truth and information can mean for critical research. The contribution of the paper is to extend the debate on information and truth beyond its typical confines and show to the researcher that these issues are not value-neutral; every commitment to a research approach is a value choice that the researcher makes and needs to reflect on.

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“…Another concept related to power and empowerment and central to critical research in IS is emancipation [2,3,42,66,81,20,82,59]. The idea of emancipation is to "help eliminate the causes of unwarranted alienation and domination and thereby enhance the opportunities for realizing human potential" [48, p. 69].…”

Section: Critical Topics: Empowerment and Emancipationmentioning

confidence: 99%

Empowerment through ICT: A critical discourse analysis of the Egyptian ICT policy

Stahl

2008

Social Dimensions of Information and Communication Technology Policy

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ICT is often promoted as a solution to a range of social ills. This is particularly true for the use of ICT in developing countries. ICT deployment can address numerous issues but its overall aim is the empowerment and emancipation of individuals with the aim of improving society. This chapter takes a critical approach to such discourses and asks which claims to emancipation are raised and how they are underpinned. Using a Habermasian framework, the chapter undertakes a critical discourse analysis of the Egyptian ICT policy. This important document, which has inspired much African ICT policy, is analysed to identify the validity claims it raises. These claims, many of which are explicitly aimed at emancipation and empowerment, are then contrasted with social realities as well as the overall structure of the policy document. This comparison shows that empowerment is not only not achieved, but arguably not a primary aim of the policy in the first place. Instead, claims to empowerment are used to legitimise particular aims which conflict with empowerment. The chapter concludes with a critical reflection of the chosen approach and findings.

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The Stakeholder Dimension in Information Systems Evaluation

Cited by 41 publications

References 23 publications

On Understanding Evaluation of Tool Support for IS Development

On Understanding Evaluation of Tool Support for IS Development

On the Difference or Equality of Information, Misinformation, and Disinformation: A Critical Research Perspective

Empowerment through ICT: A critical discourse analysis of the Egyptian ICT policy

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