The Stress-Induced Impact of COVID-19 on Tourism and Hospitality Workers

Kang, Sung‐Eun; Park, Changyeon; Lee, Choong‐Ki; Lee, Seung‐Hoon

doi:10.3390/su13031327

Cited by 70 publications

(66 citation statements)

References 52 publications

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“…The COVID-19 pandemic has established an extremely stressful situation, especially for hospitality and tourism-related students, due to increasing conditions of job insecurity, job loss, unemployment, and underemployment ( Kang et al, 2021 ). In this sense, the investigation of career dimensions is needed to understand how students' career adaptability can influence their hope.…”

Section: Literature Reviewmentioning

confidence: 99%

The relationship between career adaptability, hope, resilience, and life satisfaction for hospitality students in times of Covid-19

Rivera

Shapoval

Medeiros

2021

Journal of Hospitality, Leisure, Sport & Tourism Education

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This study investigates the antecedents and effects of hospitality students' coping mechanisms during the COVID-19 pandemic. The relationship between career adaptability, hope, resilience, and life satisfaction are explored to unveil students' adaptability during times of crisis. The findings confirmed that hope is an important driver of resilience and life satisfaction. Despite all the negativity and uncertainty about jobs and careers during the COVID-19 pandemic, resilience has a double acting effect on the students’ life satisfaction via individual and community resilience. Critical implications for academic institutions and the hospitality industry are presented. As the industry recovers from the pandemic and moves toward normality, the potential impact of career adaptability, hope, resilience, and life satisfaction on future job pursuit and career magnetism towards particular industry or organizations should be considered.

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Section: Literature Reviewmentioning

confidence: 99%

The relationship between career adaptability, hope, resilience, and life satisfaction for hospitality students in times of Covid-19

Rivera

Shapoval

Medeiros

2021

Journal of Hospitality, Leisure, Sport & Tourism Education

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“…Nevertheless, to the best of our knowledge, the previous literature has not found a crisis solution for tourism industry stakeholders. Most of the early literature may be limited to the exploration of a wide range of issues related to the quantitative or qualitative nature of second-hand data analysis related to tourism issues [23][24][25][26][27], tourism management issues and related strategic issues under the pandemic [28][29][30][31][32][33], and the satisfaction issues of accommodation and restaurants under the pandemic [34][35][36][37]. Some of the researchers study the economic issues that affect the tourism industry in the COVID-19 pandemic [38][39][40][41][42][43][44], discuss the psychological issues of travel stakeholders in the pandemic [45][46][47][48][49][50], or perform research on Tourism and Virtual Reality (VR) [51][52][53].…”

Section: Introductionmentioning

confidence: 99%

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Chang

2021

Sustainability

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The impact of the COVID-19 pandemic on the tourism industry is still being sustained, and the response of the tourism industry is an indispensable element that is increasingly recognized. This response has led to the emergence of literature about the impact of COVID-19 on the stakeholders of the tourism industry, thereby contributing to the industry. Nonetheless, the criteria factors and investigated practices for the implementation of decision-making by stakeholders in the tourism industry have not been fully explored. This study adopts Teorija Rezhenija Izobre-tatelskikh Zadach (TRIZ) principles and Decision-Making Trial and Evaluation Laboratory (DEMATEL) methods to construct a gap model of tourism stakeholders (GMTS) which solves the tourism industry decision-making problem under COVID-19. With a research background in Taiwan’s tourism industry stakeholders made up of 15 expert participants, GMTS identified 11 criteria factors, of which the three most important criteria factors provide decision-making directions. The causal relationship between these criteria factors was examined, and a causal diagram was drawn to clarify the most important criteria factors. This research examined the criteria factor implementation perspective. Travel “bubble zones” that ensure both “safety and quality” were concluded upon under government policies in the countries and regions of the world. Furthermore, the tourism industry is responsible for the overall “planning and management” of the travel “bubble zones”. Therefore, the “quality management” criteria factor provides important key decision-making for tourism stakeholders. The research indicates that it is recommended to attach importance to the “quality management” of the international travel “bubble zone” as the priority decision-making criteria factor under the pandemic. Furthermore, conversion policies and tourism regulations are secondary criteria factors for improvement; when these two criteria factors are immediately improved, other criteria factors will be affected simultaneously and the degree of improvement will be weakened. In addition, GMTS was developed for the tourism industry. The article also provides research literature and practice implications for stakeholders in the tourism industry, thereby providing insight for tourism to obtain a clear understanding of how to prepare for the implementation of sustainable development.

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“…The author proposes the mathematical model of the entropy of rural tourism in the context of COVID-19 at time t with the formula system ( 6) -( 14) as being composed of the formula for the entropy of rural tourism in the context of COVID-19 at time t from the interval [t0, t 1 ], multiplied by the function of stress caused by the COVID-19 pandemic at time t [16] 𝑺: 𝒕 𝟎 , 𝒕 𝟏 → 𝟎, ∞ , to which the author added a restriction related to the Shannon entropy of the safety factors:…”

Section: Methods Results Discussionmentioning

confidence: 99%

A Differential Equation for the Entropy of Rural Tourism in the Context of Covid-19

Bucur¹

2021

MSD

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The tourism industry was one of the world’s greatest markets, until the world was affected by the COVID-19 pandemic. Now, tourism managers have to carefully assess the impact of epidemics on their businesses and develop new risk management methods to cope with the crisis. The current pandemic has created an opportunity for the development of rural tourism. This study aims to present a mathematical modeling of the entropy of rural tourism in the context of COVID-19 and a differential equation verified by this entropy. The model presented in this paper reflects the entropy of the preference for this type of tourism and a differential equation that models its variation. This paper aims to offer a tool to measure uncertainty regarding this topic. The model can be generalized and applied to any epidemic. The model could be used by specialists in quality management and mathematical modeling, managers of rural tourism organizations, local authorities, to estimate the entropy regarding how rural tourism has been and is still impacted by the COVID-19. The results obtained will help policy makers take necessary strategic and operational decisions, along with maximizing the profit of the rural tourism organization as well as the safety of the tourists

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The Stress-Induced Impact of COVID-19 on Tourism and Hospitality Workers

Cited by 70 publications

References 52 publications

The relationship between career adaptability, hope, resilience, and life satisfaction for hospitality students in times of Covid-19

The relationship between career adaptability, hope, resilience, and life satisfaction for hospitality students in times of Covid-19

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

A Differential Equation for the Entropy of Rural Tourism in the Context of Covid-19

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