Chapter four provides an overview of the people as technology (PT) model and the five common values between people and technology. Location value represents power of position, power to generate revenue, power to leverage resources, and power to serve as a catalyst for change. Use value is created when leaders motivate employees to use their knowledge, skills, and abilities to help organizations succeed. Use value relates to the quality factor in a worker's productivity. Employee maintenance value is expressed through a combination of training and development, motivation, and health and wellness. Modification value of people looks at how employees grow and change through activities that employees use for self-development including education. Time value is often directed but not measured accurately relative to cost for the organization or the individual. The COVID-19 pandemic made it abundantly apparent that employees are indeed the most important asset in organizations and understanding their values matters.