Abstract:The optimization of the quality costs is the important content of quality management. In this paper, we studied the relationship between the quality level and the quality costs, and we found that the traditional curve of quality costs only concerned about the relationship of the internal factors of quality costs, and neglected the external factors of the quality costs which decide the entire costs of quality. We had proposed a framework for addressing the optimal COQ (cost of quality) within the context of str… Show more
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