The Sustainability of TQM in an Innovative Environment: The Quality of Virtual Organization
Mounir El Khatib,
Shaikha Al Shuweihi,
Maryam Al Zaabi
Abstract:This research study looks at application and sustainability of Total Quality Management in virtual organizations based on the ever-increasing number of virtual organizations in United Arab Emirates and internationally. TQM has been successfully implemented to enhance performance, profitability and sustainability of the traditional brick-and-mortar organizations. But can this implementation be replicated successfully in virtual workplaces:
This research reports have a background on the development of TQM … Show more
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