“…In order to tackle this problem and integrate the impacts of socio-technical theory within the area of IT-system development, we found the technology-organization-environment (TOE) framework (Depietro et al, 1990) suitable because it has been developed to link information system innovation with contextual factors, and it enables us to address the development process of IT innovations in open systems (Chau & Tam, 1997). In addition, the TOE model has broad applicability and possesses explanatory power across a number of technological, industrial, and national/cultural contexts (Baker, 2012). Furthermore, it can be extended to settings for examining and explaining different innovation modes (Song et al, 2009).…”