The tourism and hospitality industry in India: emerging issues for the next decade

Sanjeev, Gunjan M.; Birdie, Arvind K.

doi:10.1108/whatt-05-2019-0030

Cited by 34 publications

(23 citation statements)

References 8 publications

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“…These findings lead us to presume that Indians’ need to know more about the tourist places before finalizing their trip will be most adequately addressed if the underlying technology for information search on social media is convenient. Hence, an updated and widespread information that is easy to access and follow on social media will facilitate travellers [ 89 , [110] , [111] , [112] , [113] ]. On finding the useful information easily, tourists may discuss their positive experiences with their friends, peers and other social groups leading to an additional increase in traffic for information search.…”

Section: Discussion Implications and Limitations Of The Studymentioning

confidence: 99%

Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning

Sakshi

Tandon

Ertz

et al. 2020

Technology in Society

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This study develops a theoretical model that highlights the determinants of actual social media (SM) usage for travel planning by combining theoretical frameworks from the marketing, psychology and information systems literature. The data was collected through field as well as online survey in India. An online survey questionnaire link was shared on different social media platforms and social networking sites. Besides, field visits were carried out to collect data in-person through face-to-face interviews. The final sample consists of 539 observations. Structural Equation Modelling (SEM) was applied to validate the hypothesized relationships among constructs. The results suggest that technological convenience and perceived enjoyment influence the perceived ease of using SM for travel planning. In turn, perceived ease of use impacts perceived usefulness, along with media richness. Perceived ease of use and perceived usefulness, along with trust positively influence intentions to use SM for travel planning, while perceived risk inhibits those intentions. However, trust increases perceived usefulness and mitigates perceived risk. Importantly, intentions exert a strong impact on actual use. This study contributes to the literature by presenting and validating a theory-driven framework that unveils the factors influencing actual usage of SM for travel planning. The proposed theoretical framework emphasizes the key relationships among factors and provides a research basis for development in other contexts.

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Section: Discussion Implications and Limitations Of The Studymentioning

confidence: 99%

Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning

Sakshi

Tandon

Ertz

et al. 2020

Technology in Society

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“…Tourism is the largest industry that could employ both skilled and unskilled people [17]. In 2019, the travel and tourism industry created 319 million jobs which is 10% of the total employment worldwide [5,23]. It was projected that tourism will create 328 million jobs or 1 in every 10 jobs globally by 2022 [8].…”

Section: Job Creationmentioning

confidence: 99%

A Review of the Economic, Social and Environmental Impacts of Tourism Development

Thullah¹,

Jalloh²

2021

AJTAB

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The Tourism industry has significantly contributed to diverse social and economic benefits in host communities or regions. Despite the gains that have been realized in the sector, a surging number of negative impacts has been associated with tourism development. This current study reviewed the literature on the economic, social and environmental impacts of tourism. Tourism has helped boost economic growth, increased the revenue base, created mass employment, and enhanced the development of small and medium size enterprises in host regions. Despite its positive economic strides, it has contributed to negative outcomes such as the increase in commodities prices, high cost of living and unstable tenure of service in host communities. Tourism development has resulted in positive socio-cultural impacts such as infrastructural development, and cultural exchanges. Nevertheless, it has led to socio-cultural problems, including congestion, soaring crime rates, resentment and conflicts in host communities. On the environment front, tourism has created profoundly disappointing environmental problems. These include carbon emissions, ecological disturbances and waste management problems. The aforementioned environmental problems depend on the type and scale of tourism and the level of environmental awareness of inbound tourists. To maximize the gains of tourism development, its development initiatives must explicitly consider the social and environmental dimensions. Also, the involvement of host communities in tourism planning is pivotal to sustainable tourism development.

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“…While challenges for the development of the tourism sector such as the global economic crisis, rising world oil prices, natural disasters and terrorist attacks, are not good for the tourism sector. According to WTTC annual research into the economic impact and social importance of the sector, the global Travel & Tourism sector grew at 3.9 percent to contribute a record of $ 8.8 trillion and 319 million jobs to the world economy in 2018 [1] and 6.5 per cent of total exports, and can create 1 in 10 jobs worldwide and deliver 1 in 5 of all new jobs created in 2017.…”

Section: Preliminarymentioning

confidence: 99%

Destination Choices in Travel Decisions

Desfiandi¹,

Singagerda²

2019

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This study analyzes in determining the choice of foreign tourists traveled choice. Empirical studies conducted among foreign tourists entering Indonesia using the mixed logit model. The model is noted that the importance of the decision multistage process because the probability of a foreign tourist on vacation in Indonesia is highly dependent on tourist motivation associated with the attributes of the destination, travel arrangements, the information collected, previous experience, and socio-economic characteristics of individuals, by using a samples of 238 taken from the two entrances international flights during July-August 2017. The policy implication lowered to increase understanding for decisionmaking related to tourism industry where they are faced with the choice tourist destination that is heterogeneous.

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The tourism and hospitality industry in India: emerging issues for the next decade

Cited by 34 publications

References 8 publications

Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning

Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning

A Review of the Economic, Social and Environmental Impacts of Tourism Development

Destination Choices in Travel Decisions

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