“…Although SDM has been applied in the context of tourism destination management for strategic planning and impact prediction (Holling, 1978;van den Bergh, 1991;Walker, Greiner, McDonald, & Lyne, 1999;Wiranatha, 2001), the current literature does not systematically evaluate the value of the tool for organisational learning. SDM, a computerbased methodology to support systems thinking by simulating the dynamics of complex systems, is often used to quantify the effects of the interconnections and time delays and to run "what if" simulations to test certain policies (Forrester, 1971;Meadows, Randers, & Meadows, 2004;Sterman, 2000;van den Belt, 2004).…”