The usability testing of the integrated electronic healthcare services for diabetes mellitus patients during the pandemic in Indonesia

Fitria, Najmiatul; Idrus, Lusiana; Putri, Ade Suzana Eka; Sari, Yelly Oktavia

doi:10.1177/20552076231173227

Cited by 6 publications

(7 citation statements)

References 13 publications

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“…These results showed that the application could be used for all age groups irrespective of educational background, familiarity with smartphone operation, and internet accessibility level [ 77 ]. However, certain studies reported inconsistent results on the association between sociodemographic factors and perceived usability among the general population and pharmacists, respectively [ 77 – 79 ]. Significant associations were previously shown between demographic-related variables and usability [ 80 ] from an investigation conducted among participants with years of mobile application experience [ 80 ].…”

Section: Discussionmentioning

confidence: 99%

Evaluation of usability and user feedback to guide telepharmacy application development in Indonesia: a mixed-methods study

Alfian,

Sania,

Aini

et al. 2024

BMC Med Inform Decis Mak

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Background In Indonesia, the adoption of telepharmacy was propelled by the COVID-19 pandemic, prompting the need for a user-friendly application to support both the general population and pharmacists in accessing healthcare services. Therefore, this study aimed to evaluate usability and user feedback of a pioneering telepharmacy application known as Tanya Obat (translating to “Ask about Medications”) in Indonesia, from the perspectives of the general population and pharmacists. Methods A mixed-methods sequential study was conducted with the early-stage Tanya Obat application in Bandung City. Participants, including the general population and pharmacists, were instructed to use the application for a week. Questionnaires for the general population and pharmacists were distributed from March to May and February to June 2023, respectively. The System Usability Scale questionnaire was adopted to describe usability of the developed application. Further exploration of the quantitative results required collecting open-ended feedback to assess the impressions of the participants, difficulties encountered, and desired features for enhanced user-friendliness. The collected statements were summarized and clustered using thematic analysis. Subsequently, the association between the characteristics of participants and perceived usability was determined with the Chi-square test. Result A total of 176 participants, comprising 100 individuals from the general population and 76 pharmacists, engaged in this study. In terms of usability, the questionnaire showed that Tanya Obat application was on the borderline of acceptability, with mean scores of 63.4 and 64.1 from the general population and pharmacists, respectively. Additionally, open-ended feedback targeted at achieving a more compelling user experience was categorized into two themes, including concerns regarding the functionality of certain features and recommendations for improved visual aesthetics and bug fixes. No significant associations were observed between the characteristics of participants and perceived usability (p-value > 0.05). Conclusion The results showed that the perceived usability of Tanya Obat developed for telepharmacy was below average. Therefore, feature optimizations should be performed to facilitate usability of this application in Indonesia.

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Section: Discussionmentioning

confidence: 99%

Evaluation of usability and user feedback to guide telepharmacy application development in Indonesia: a mixed-methods study

Alfian,

Sania,

Aini

et al. 2024

BMC Med Inform Decis Mak

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“…The relationship between all numerical and categorical variables will be analyzed using the T-test (parametric) or Mann-Whitney (non-parametric). To determine the data distribution, normality analysis will be done using Kolmogorov Smirnov (data more than 50) [15,16]. A value of p<0.05 indicated that there was a relationship between the two variables.…”

Section: Discussionmentioning

confidence: 99%

A Comprehensive Analysis of Antidiabetic Drug Interactions in Geriatric Non-Insulin Dependent Diabetes Mellitus Patients

YOSMAR,

SHEPANY,

FITRIA

2024

Int J App Pharm

Self Cite

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Objective: Type 2 diabetes mellitus (DM) is a disease that is the leading cause of blindness, heart disease, and kidney failure. Geriatric patients with type 2 DM and complications require multiple medications (polypharmacy), contributing to drug-drug interactions (DDIs). DDIs can affect the clinical outcome of patients. This study aims to analyze potential drug-drug interactions based on the mechanism and severity, determine the relationship between the number of medications and potential drug interaction, and determine the relationship between polypharmacy and the severity of clinical outcomes. Methods: This was an analytical observational with retrospective data collection through patient medical records of hospitalized patients treated with an antidiabetic and one or more other drugs that met the inclusion criteria, involving 81 patients using total sampling. Results: The result showed that out of 81 patients, there were 59 patients who potentially experienced drug-drug interactions (72.8%) with a total of 162 cases of drug interactions, and the most prevalent interaction mechanism was pharmacodynamic (84.0%) with a moderate severity level (57.4%). There was a significant relationship between the number of medications and potential drug-drug interactions (p<0.05). At the same time, there was no meaningful relationship between polypharmacy and the severity of drug interactions with clinical outcomes (p>0.05). Conclusion: An increase in the number of drugs is a predictor of drug interactions. Although drug interactions may theoretically occur, not all interactions will significantly affect patients.

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“…The descriptive analysis of education level in this study is in line with previous research which found that people with low education suffer more from diabetes mellitus as 83.8%. 16 Education is important in understanding management, blood sugar control, addressing symptoms that arise, and preventing complications. Patients with higher education have better knowledge about diabetes and its effects on health, so they can respond to the disease positively and will try to handle it.…”

Section: Discussionmentioning

confidence: 99%

“…Patients with higher education have better knowledge about diabetes and its effects on health, so they can respond to the disease positively and will try to handle it. 16 From the research results at the Lubuk Kilangan Health Center, the number of patients with type 2 diabetes mellitus based on work was dominated by patients who did not work, including homemakers and retirees. The descriptive analysis of the type of work in this study is in line with research conducted by Muliyani 23 The type of work can affect physical activity and stress.…”

Section: Discussionmentioning

confidence: 99%

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The Effect Of Pillbox Use In Increasing Patients' Adherence To Type 2 Diabetes Mellitus Therapy in Lubuk Kilangan Health Center

Fitria,

Husnia,

Tri Ananta

et al. 2024

PHARMPRACT

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Adherence is the extent to which the patient takes the medication as determined by the health care provider. The success of a patient's therapy is strongly influenced by adherence to the use of the drug. Low adherence to therapy is a particular problem in patients with diabetes mellitus. Diabetes mellitus is a chronic metabolic disease characterized by elevated blood glucose levels, which cause damage to the heart over time, vasculature, eyes, kidneys, and nerves. The pill count method was used by calculating the rest of the drug from the patient to assess the patient's level of adherence. Objective: Adherence assessments are carried out through the Home Medication Review program. This study aimed to determine the differences in therapy adherence of patients with type 2 diabetes mellitus using the pill count method. Method: This type of research is experimental with pretest-posttest control group design research. This method is selected because the calculation of the rest of the drug is carried out before and after the intervention is given. Sampling in this study uses the total sampling method. The data was taken from Chronic Disease Management Program patients with type 2 diabetes mellitus treated at the Lubuk Kilangan Padang Health Center for January-March 2022. There are two groups of patients: patients with and without pillboxes. The data analysis used in this study is the Mann-Whitney Test. Result: The results showed a difference in the level of therapeutic adherence between the pillbox group and those who did not use the pillbox, with a value of p = 0.000 (p<0.05). Conclusion: It can be concluded that the level of adherence is higher in patients who use pillboxes than in those who do not.

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The usability testing of the integrated electronic healthcare services for diabetes mellitus patients during the pandemic in Indonesia

Cited by 6 publications

References 13 publications

Evaluation of usability and user feedback to guide telepharmacy application development in Indonesia: a mixed-methods study

Evaluation of usability and user feedback to guide telepharmacy application development in Indonesia: a mixed-methods study

A Comprehensive Analysis of Antidiabetic Drug Interactions in Geriatric Non-Insulin Dependent Diabetes Mellitus Patients

The Effect Of Pillbox Use In Increasing Patients' Adherence To Type 2 Diabetes Mellitus Therapy in Lubuk Kilangan Health Center

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