The Use of a Computer-assisted Telephone Interview Technique in a General Practice Research Study

Harris, D. Fraser; Grimshaw, Jeremy; Lemon, John; Russell, Ian; Taylor, Ross

doi:10.1093/fampra/10.4.454

Cited by 15 publications

(9 citation statements)

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“…It also allows respondents to ask the interviewer questions if clarification is needed. Additionally, the questionnaire usually takes less time and has been reported to be more enjoyable to answer when compared with those that are self-administered 17,18…”

Section: Methodsmentioning

confidence: 99%

Patient attitudes towards a new role for pharmacists: continued dispensing

Abukres¹,

Hoti²,

Hughes³

2014

PPA

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BackgroundIn Australia, “continued dispensing” (CD) is a new model for supply of prescription medications. Under specific circumstances, community pharmacists are allowed to dispense a further one month supply of prescription only medications without a valid prescription. It allows continuation and treatment adherence when patients run out of statin and/or oral contraceptive (OC) medications, when it is not practical or they fail to plan accordingly to get a new prescription.ObjectiveThe aim of this study was to explore patient attitudes towards a CD model, including any perceived concerns or associated risks with CD prior to its introduction.MethodsAn Australia-wide computer-assisted telephone interview survey of statin and OC users aged 18 years or older was conducted in July 2013 prior to implementation of the CD model. A telephone number list was generated via a random number generation function based on a broad breakdown of the Australian population as outlined in the June 2013 Australian Bureau of Statistics data. The sample target for the survey was 300, consisting of 150 statin users and 150 OC users.ResultsThere were a total of 301 respondents, comprising 151 statin users and 150 OC users. Approximately 37% of all respondents had experienced running out of their medications in the past 12 months, of whom 35.4% had temporarily stopped treatment and 33.6% requested their medication from a pharmacist without a valid prescription. OC users were more likely to run out of their medications (P=0.021). The majority of respondents had a regular pharmacy (86%) and therefore would be eligible for CD in the future. The majority of those surveyed had no concerns about CD or perceived it as posing no risks. Concerns raised included consultation privacy and the pharmacist’s lack of access to their medical records.ConclusionAustralian users of statin and OC medications showed a high level of support for CD. Given that a significant proportion of patients temporarily stopped treatment when they ran out of medications and had no valid prescription, implementation of CD may alleviate the negative consequences of therapy interruption in statin and OC users in the short term. Longer-term solutions and opportunities to expand CD require further exploration.

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Section: Methodsmentioning

confidence: 99%

Patient attitudes towards a new role for pharmacists: continued dispensing

Abukres¹,

Hoti²,

Hughes³

2014

PPA

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“…Computer Assisted Telephone Interviewing (CATI) was used to collect the data. This method has been recommended in primary care research data collection [20] . It enables instant recording of answers and it is more efficient than face‐to‐face interviews when respondents are widely spread geographically [20,21] .…”

Section: Methodsmentioning

confidence: 99%

Pharmacy clients' attitudes to expanded pharmacist prescribing and the role of agency theory on involved stakeholders

Hoti

Hughes

Sunderland

2011

International Journal of Pharmacy Practice

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“…Computer‐assisted telephone interviews (CATI) were conducted with the identified key agents (Harris et al. 1993).…”

Section: Methodsmentioning

confidence: 99%

Provision of oncology services in remote rural areas: a Scottish perspective

Smith¹,

Campbell²

2004

Eur J Cancer Care

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There is a paucity of research into rural health care services. In particular little is known about the provision of specialist cancer services for patients who live in remote rural areas of the UK. This study set out to investigate current models of medical and clinical oncology care in Scotland. A national survey with key health professionals was conducted to identify rural oncology schemes currently in operation. Detailed quantitative data about the schemes together with qualitative data on how health professionals view current models of care were collected by a computer-assisted telephone survey. Schemes that currently provide outpatient and chemotherapy oncology services for remote rural patients fell into three categories: central clinics (5); shared care outreach clinics with chemotherapy provision (11); and shared care outreach clinics without chemotherapy provision (7). All radiotherapy was conducted at central clinics (5). Widely varying practices in delivery of cancer care were found across the country. The main issues for professionals about current models of care involved expertise, travelling and accessibility (for patients), communication and expansion of the rural service. Nation-wide consistency in cancer care has still to be achieved. Travelling for treatment was seen to take its toll on all patients but particularly for the very remote, elderly and poor. Most professionals believe that an expansion of rural services would be of benefit to these patients. It is clear, however, that the proper infrastructure needs to be in place in terms of local expertise, ensured quality of care, and good communication links with cancer centres before this could happen.

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The Use of a Computer-assisted Telephone Interview Technique in a General Practice Research Study

Cited by 15 publications

References 0 publications

Patient attitudes towards a new role for pharmacists: continued dispensing

Patient attitudes towards a new role for pharmacists: continued dispensing

Pharmacy clients' attitudes to expanded pharmacist prescribing and the role of agency theory on involved stakeholders

Provision of oncology services in remote rural areas: a Scottish perspective

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