“…This has been made possible by the launch of "TOLEDO" ("Toetsen en Leren Doeltreffend Ondersteunen", i.e. "efficiently supporting learning and evaluation"), a virtual learning environment that not only facilitates group work, but also allows students to tackle several problem-based exercises on communication and self-management (Leemans, Verstraeten, Zwaenepoel, & Laekeman, 2003). Furthermore, during a role-play session, communication skills are taught and practiced in small interactive groups.…”