“…For consumers, reluctance to use these services may stem from the stigma of depression (Gulliver et al, 2010), stigma of seeking help (Schomerus and Angermeyer, 2008), low mental health literacy and poor symptom recognition (Jorm et al, 2006), lack of awareness of existing evidence-based e-mental health programmes as an effective treatment source, scepticism regarding the performance of e-mental health services over traditional approaches (Kay-Lambkin et al, 2011) and a lack of established pathways to using e-mental health services in the community. For clinicians, resistance to e-mental health services may instead arise (Christensen et al, 2011;Dever Fitzgerald et al, 2010;Spurgeon and Wright, 2010) from a lack of awareness of e-mental health services, lack of training, resistance to changes in practice, concerns around efficacy, confidentiality and safety (indemnity), lack of the financial incentives that are currently available for face-to-face services, viewing e-mental health as a threat to face-to-face services, viewing e-mental health technologies as damaging or impeding the patient-clinician therapeutic relationship and lack of established pathways to provision of e-mental health services.…”