The Use of Instructional ICT Web Technologies in Higher Education Systems to Support Students' Academic Success

Abstract

The use of instructional web technology tools and applications in higher education systems (HES) has gained prominence in the education sector in recent decades. There is a realisation that traditional teaching and learning methods are not adequate to support students’ interactive learning engagements, which indirectly influences their academic performance. It is thus envisaged that incorporating and encouraging the use of instructional information and communication technologies (ICTs) in education may serve as an extra tool to support students’ academic goals as these technologies offer them platforms for diverse learning experiences and a better way to engage with their studies. The aim of this study was, therefore, to explore the usefulness of instructional web technologies in South Africa’s higher education system to support students’ academic success. The objectives were to explore how web technologies could play key roles in supporting students’ learning engagements, enhancing quality education delivery and improving students’ academic success. A quantitative method was appropriate for this research, and a questionnaire was employed to gather data from respondents at three selected South African universities. In total, 969 questionnaires were completed and returned. The findings revealed that instructional web technologies were useful and could have a positive impact in pedagogical settings, and that its use should be encouraged. The study indicated that human factors, security issues and a lack of ICT infrastructure hindered the use of instructional web technologies in HES, and that it was essential to consider these issues. The researchers concluded that instructional web technologies offered HES approaches to teaching and learning that were better than traditional methods and that the use of these technologies enhanced students’ academic success.

Investigating ICT skills as enablers for sustainable youth employability in South Africa: A literature review

“…Omona, Van der Weide, and Lubega (2010) add that it is an organized technique of expressing how and why a research inquiry takes effect, and how to understand its activities. In this study, the framework is a sort of transitional theory that sought to guide the researchers in all parts of this research and align the problem statement and research questions so that the research ultimately comes together as a whole (Ohei & Brink, 2021).…”

“…Soft skills are also necessary for success in the job market, as they complement technical or "hard" skills. Soft skills include problem-solving, creativity, and interpersonal communication, and they enhance an employee's effectiveness and performance (Ohei & Brink, 2019;2021). These skills are self-taught and learned through focused application, and they provide a competitive edge in today's job market (Ohei & Brink, 2019).…”

“…Soft skills include the ability to effectively use English, team building, leadership, time management, group discussion, career planning, resume writing, and dealing with placement consultants and headhunters. Soft skills also involve emotional intelligence, which includes the ability to manage one's own feelings and empathize with others (Ohei & Brink, 2019;2021).…”

“…In addition to soft skills, hard skills are also necessary for success in the job market. Hard skills are specific and measurable abilities, such as proficiency in a foreign language, machine operation, computer programming, web design, accounting, finance, writing, mathematics, legal skills, and other quantifiable skills required for a particular job (Ohei & Brink, 2021). Hard skills are important for employees and employers, as they increase job performance and effectiveness (Pandey & Pandey, 2015).…”

“…Hard skills are important for employees and employers, as they increase job performance and effectiveness (Pandey & Pandey, 2015). However, soft skills contribute 85% to one's overall success, while hard skills only contribute 15% (Ohei & Brink, 2021;Pandey & Pandey, 2015). Therefore, having a combination of both soft and hard skills is necessary for employability and success in today's competitive job market.…”