The use of quality management systems, tools, and techniques in ISO 9001:2008 certified companies with multidimensional statistics: the Greek case

Ismyrlis, Vasileios; Moschidis, Odysseas

doi:10.1080/14783363.2013.856543

Cited by 35 publications

(28 citation statements)

References 34 publications

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“…First, we have shown that the activity sector and the size of the organization influence the type of organizational model developed. This is in line with Mintzberg's (1979) seminal work and with more recent findings from Gustafsson et al (2001) and Ismyrlis and Moschidis (2015). Moreover, we have also found that there are no statistical differences as a result of the influence of the number of customers or the level of internationalization of the market activities, which confirmed the results obtained by Bernard and Jensen (1999) and Ling-Yee (2004).…”

Section: Discussionsupporting

confidence: 93%

“…Stakeholders management and satisfaction is also relevant for the way organizations operate and their outcomes (Fonseca et al, 2016). There are authors who consider that organization size is a relevant dimension for success since large organizations have more valuable resources than smaller ones (Gustafsson et al, 2001;Ismyrlis & Moschidis, 2015). However, for other researchers' size is not relevant, since SMEs are more flexible and open to change than larger ones (Briscoe et al, 2005;Lee et al, 2009: Prado et al, 2013Psomas, 2013;Terziovski et al 2003).…”

Section: Literature Reviewmentioning

confidence: 99%

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Mapping of Organizational Models in Portuguese Companies

Fonseca¹,

Porto²,

Esteves³

et al. 2019

IJQR

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Researchers have focused on the influence of organizational models in the actions, and subsequent outcomes of organizations and the results support the view that there is indeed an association between certain features of organizational models and organizational performance outcomes. The purpose of this paper is to map the organizational models used by Portuguese companies to identify possible dominant patterns and search for differences across several dimensions (sector, size, number of customers; internal/external market). The results show a level of organizational hybridism with several models applied simultaneously and with smaller firms showing a higher emphasis on dialogue, flexibility, and response capability. There is also a general preference among Portuguese companies for the bureaucratic organizational model. The results also indicate that organizations that adopt the bureaucratic model seem to be able to implement systematic processes innovation making compatible the rules and procedures with the ability to learn and adapt.

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Section: Discussionsupporting

confidence: 93%

Section: Literature Reviewmentioning

confidence: 99%

Mapping of Organizational Models in Portuguese Companies

Fonseca¹,

Porto²,

Esteves³

et al. 2019

IJQR

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“…En el año 2008 se realizó la tercera revisión de la norma, en la cual sólo se aclararon algunos conceptos de la versión del año 2000. La cuarta revisión se realizó en el año 2015, la que conllevó cambios importantes en forma y fondo (Burckhardt, Gisbert, & Pérez, 2016) (Cabrera, 2012) (Summers, Administración de la calidad, 2006) (Camisón, Cruz, & González, 2006) (Sroufe & Curkovic, 2008) (Ismyrlisa & Moschidisa, 2015). ¿Qué dicen las investigaciones realizadas acerca de los resultados obtenidos por las organizaciones gracias a la implementación de sistemas de gestión de calidad basados en la norma ISO 9001?…”

Section: Introductionunclassified

Ineficacia de los Sistemas de Gestión de Calidad Implementados según la Norma ISO 9001

Jijón

2018

IRJ

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Las organizaciones buscan resultados, por este motivo es cada vez mayor su preocupación por implementar sistemas de gestión de calidad que les ayude a alcanzarlos, es decir eficaces. La norma ISO 9001, la más reconocida a nivel mundial para implementar sistemas de gestión de calidad, propone beneficios a través del cumplimiento de sus requisitos y la mejora continua. Sin embargo estos beneficios contrastan con la ineficacia de los sistemas de gestión de calidad implementados según la norma ISO 9001 reportada por un número cada vez mayor de organizaciones y que se ha manifestado en la creciente decepción de sus directivos. En este artículo de revisión se recogieron fundamentos teóricos acerca de los sistemas de gestión de calidad, la norma ISO 9001, los beneficios de implementarla; se identificaron sus principales cuestionamientos y se determinaron las causas de su ineficacia, las que podrían conducir a la pérdida del prestigio de esta norma internacional.

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“…Here we are working with the concept of so-called Good Manufacturing Practice a guidance system in compliance with the directives and regulations of the institutions that, for example, issuing permits and licenses for the production and distribution of food, pharmaceuticals and active pharmaceutical products. One reason for the emergence of this concept is the fact that due to its versatility a mere application of ISO 9000 is for some sectors inadequate [7].…”

Section: Quality Management In Environment Of Pharmaceutical Industrymentioning

confidence: 99%

Project Quality Management Lifecycle: A Case Study of the Commencement of Insulin Pen Mass Production

Januska¹,

Faifr²

2016

DAAAM Proceedings

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Goal of the paper is to demonstrate practical application of project quality management during whole lifecycle of Project of introduction and manufacture of insulin pen. Project quality is divided to quality of project management process and quality of the project product. Both of these aspects are described on a practical example by using Quality Management Tools in paper. First part deals with project management process and the concept of quality management is described. This part outlines procedure of quality planning and system of quality assurance. Costs to assure quality are also mentioned. The second part describes the system of product checking and also deals with quality of testing and cleanliness of production environment. Used methods and tools are evaluated from practical point of view after application in case study.Keyword: project quality management; quality management tools; quality plannig; system of quality assurance;

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The use of quality management systems, tools, and techniques in ISO 9001:2008 certified companies with multidimensional statistics: the Greek case

Cited by 35 publications

References 34 publications

Mapping of Organizational Models in Portuguese Companies

Mapping of Organizational Models in Portuguese Companies

Ineficacia de los Sistemas de Gestión de Calidad Implementados según la Norma ISO 9001

Project Quality Management Lifecycle: A Case Study of the Commencement of Insulin Pen Mass Production

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