“…We explored factors previously identified in the literature as important to contraceptive use and continuation, to determine whether these were also important to clients and providers in this setting. These factors included: client waiting times, amount of time providers spend with clients, client provider interactions when discussing contraception, discussion of contraceptive side effects, whether or not a client’s HIV status played a role in the contraceptive methods promoted to them, discussion of condoms, patient’s satisfaction with the family planning services, and patient and provider’s suggestions about how to improve family planning services (Bradley, et al, 2009; Chabikuli, et al, 2009; Liambila, et al, 2009; Ngure, et al, 2009; Spaulding, et al, 2009). Authors of previous studies in South Africa and other sub-Saharan African countries examined family planning service provision from either the client or the nurse perspective.…”