The Use of Rubrics to Improve Integration and Engagement Between Biosecurity Agencies and Their Key Partners and Stakeholders: A Surveillance Example

Allen, Will; Grant, Andrea; Earl, Lynsey; MacLellan, Rory; Waipara, Nick; Mark-Shadbolt, Melanie; Ogilvie, Shaun C.; Langer, E. R.; Marzano, Mariella

doi:10.1007/978-3-319-76956-1_11

Cited by 8 publications

(11 citation statements)

References 33 publications

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“…There is an identified need for understanding how existing reporting channels could handle more public submissions, including clearer and more standardised information collection [40]. Other areas of potential improvements in social and technical aspects of surveillance include appropriate and well-functioning networks and timely and accurate notifications [41].…”

Section: Enhancing Biosecurity Surveillancementioning

confidence: 99%

“…Subsequently, the development of a second conceptual model articulating a process of stakeholder engagement in technology design was proposed ( Figure 2). [41,56], and the process followed for implementing the data collection and co-design framework (including buy-in, meetings, workshop and survey).…”

Section: 11a Description Of the Future-realist Modelmentioning

confidence: 99%

“…Stakeholder engagement conceptual model expressed in two parts. Overlaying upstream engagement in technology design with a model of stakeholder engagement [41,55], and the process followed for implementing the data collection and co-design framework (including buy-in, meetings, workshop and survey).…”

Section: Stakeholder Engagement In Technology Designmentioning

confidence: 99%

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Emerging Stakeholder Relations in Participatory ICT Design: Renegotiating the Boundaries of Sociotechnical Innovation in Forest Biosecurity Surveillance

Grant

Pawson

Marzano

2019

Forests

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Research Highlights: This research advanced understanding of stakeholder relations within the context of innovation using citizen science in a biosecurity sociotechnical system (STS) in Aotearoa, New Zealand. Background and Objectives: It draws on recent experiences in the United Kingdom, where analysis of stakeholder engagement in the development of biosecurity surveillance technologies and citizen science initiatives have occurred to support understanding and development of forest and tree health biosecurity. Early detection technologies are essential as biosecurity risks to the primary sectors increase with the expansion of global trade and shifting pest dynamics that accompany a changing climate. Stakeholder engagement in technology development improves the chances of adoption but can also challenge the mental models of users in an existing STS. Materials and Methods: Two conceptual models that embed stakeholder relations in new information and communications technology (ICT) design and development were applied: (i) a future realist view of the general surveillance system incorporating citizen experts as species identifiers; (ii) a social construction of the ICT platform to surface mental models of the system in use creating the groundwork for evolution of stakeholder relations within STS innovation. A case study demonstrating how we addressed some of the practical limitations of a proposed systems change by applying sociotechnical innovation systems (STIS) theory to the development and adoption of new technologies for surveillance in the existing biosecurity system was presented. Results: Opportunities to enhance the capacity for early detection were considered, where the needs of diverse factors within a central government biosecurity authority and the wider citizenry are supported by the development of a general surveillance network (GSN).

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Section: Enhancing Biosecurity Surveillancementioning

confidence: 99%

Section: 11a Description Of the Future-realist Modelmentioning

confidence: 99%

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Emerging Stakeholder Relations in Participatory ICT Design: Renegotiating the Boundaries of Sociotechnical Innovation in Forest Biosecurity Surveillance

Grant

Pawson

Marzano

2019

Forests

Self Cite

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“…The overarching aim of the accompanying social research was to develop effective tools for integrating New Zealand community perspectives into biosecurity technologies and operations. Specifically, this work included (i) the development of a planning and assessment tool for biosecurity agencies involved in managing general surveillance programmes [1], and (ii) a facilitation and engagement tool for helping to ensure that design and operation of new technologies take account of social and cultural acceptability issues. This paper covers the latter and discusses the approach and the lessons from research undertaken to explore how to include social acceptability perspectives into the design and the use of UAVs for biosecurity, including aerial sprays to eradicate pests and surveillance for early detection.…”

Section: Our Research Programmementioning

confidence: 99%

“…Tree health is an important part of New Zealand's economic, social, and cultural value system [1]. The steep rise in the rate of international trade and movement of people over the last century has increased the risk of biosecurity threats and their potential to incur large economic, social, and environmental costs [2].…”

Section: Introductionmentioning

confidence: 99%

Unmanned Aerial Vehicles and Biosecurity: Enabling Participatory-Design to Help Address Social Licence to Operate Issues

Ogilvie

McCarthy

Allen

et al. 2019

Forests

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Forest health can be adversely affected by invasive organisms. Biosecurity measures to prevent the establishment of harmful invasive organisms at national points of entry (e.g., airports or shipping ports) are vital to protect forest health. Innovations in pest eradication technologies are being developed based on their efficiencies and effectiveness. However, the question of whether people find them acceptable is rarely considered. In New Zealand, research is underway into the use of highly targeted pesticide spraying using unmanned aerial vehicles (UAVs) as a novel technology to eradicate pest species that impact forest, food, and fibre sectors. Public approval for such technologies, however, can be a critical aspect for their success. A tool can be technically effective (achieve eradication), but uptake may be impossible if communities do not trust the technology. We developed a method for enabling discussions about the use of UAVs and their acceptability in general before being operationalized for biosecurity. This paper presents an investigation of how “participatory-design”, an often tactile, visual, and inclusive process of community engagement can improve the acceptance of technology use in the public sphere. We asked people, both scientists and citizens, to evaluate the acceptability of a range of UAV uses (including biosecurity) along a continuum and then explored the reasons for their placement. Key criteria for acceptable and unacceptable uses were subsequently developed to help technology designers and operators consider aspects of social acceptability during design processes. Our tool and approach facilitated discussions around technology acceptability that were subsequently adopted by our technical design team for the development and the use of acceptable UAVs for biosecurity. This research shows how systematic approaches to design can help uncover and mitigate social acceptability issues through inclusive design under increasing threats of biosecurity, whether related to challenges of trade or climate change.

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Building social licence to operate: A framework for gaining and maintaining meaningful, trustworthy relationships

Stronge,

Kannemeyer,

Edwards

2024

Resources Policy

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The Use of Rubrics to Improve Integration and Engagement Between Biosecurity Agencies and Their Key Partners and Stakeholders: A Surveillance Example

Cited by 8 publications

References 33 publications

Emerging Stakeholder Relations in Participatory ICT Design: Renegotiating the Boundaries of Sociotechnical Innovation in Forest Biosecurity Surveillance

Emerging Stakeholder Relations in Participatory ICT Design: Renegotiating the Boundaries of Sociotechnical Innovation in Forest Biosecurity Surveillance

Unmanned Aerial Vehicles and Biosecurity: Enabling Participatory-Design to Help Address Social Licence to Operate Issues

Building social licence to operate: A framework for gaining and maintaining meaningful, trustworthy relationships

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