“…Moreover, commentators have been critical of the police's approach to managing people in mental health crisis due to a lack of understanding of an individual's mental health needs (McDaniel, 2019;Independent Commission on Mental Health and Policing, 2013;Clifford, 2010). Studies of detainee perspectives have highlighted the traumatic nature of the detention process, which has resulted in dissatisfaction with both police and health professionals (McGuinness, Dowling, & Trimble, 2013;Laidlaw, Pugh, Riley, & Hovey, 2010;Jones & Mason, 2002). For mental health services, there is an evidence base that largely focuses on treatment and approaches within a ward context once a person is admitted as an inpatient (Slemon, Jenkins, & Bungay, 2017).…”