The use of visual modeling in designing a manufacturing process for advanced composite structures

Alabastro, M.S.; Beckmann, Gregor; Gifford, G.; Massey, Andrew; Wallace, William A.

doi:10.1109/17.403741

Cited by 18 publications

(6 citation statements)

References 8 publications

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“…So, attention should be focused on perceiving the visual representation, rather than relying solely on logical inferences based on interpretations of language [26]. The idea is that discussion evoked by the representational aids will lead negotiators to realize which information is absent and important and which is present and unimportant [1].…”

Section: Please Scroll Down For Articlementioning

confidence: 99%

“…This measure of differentiation can range from 0 (total agreement) to 1 (maximum disagreement), and is less susceptible to the influence of "lone deviants'' than other measures of variance. 1 The degree of differentiation between parties was computed for the responses to items of the shared mental model scale, and then averaged. Thus, it was a measure of consensus about the problem at hand.…”

Section: Dependent Measuresmentioning

confidence: 99%

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Multiparty Negotiation Support: The Role of Visualization’s Influence on the Development of Shared Mental Models

Swaab¹,

Postmes²,

Neijens³

et al. 2002

Journal of Management Information Systems

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RODERICK I. SWAAB is a doctoral candidate at the Amsterdam School of Communications Research. He received his master's degree in communication and organizations at the University of Amsterdam. His research focuses on the role of information and communication in negotiation processes.TOM POSTMES is a senior lecturer at the School of Psychology, University of Exeter. He holds a doctorate in social psychology from the University of Amsterdam. He is affiliated with the Department of Communication Science, University of Amsterdam, and holds a fellowship of the Royal Netherlands Academy of Arts and Sciences (KNAW). He is currently an Associate Editor of the British Journal of Social Psychology. His research and teaching is concerned with computer-mediated communication, social influence in groups, and collective behavior.PETER NEIJENS is a senior professor in communications at the University of Amsterdam and scientific director of the Amsterdam School of Communications Research. He holds a doctorate in methodology and statistics from the University of Amsterdam. His research focuses on corporate communication, decision-making, communication campaigns and media effects, and public opinion. MARIUS H. KIERS is a senior consultant at TNO building and construction research.He earned his master's degree in economics at the Free University Amsterdam. He specializes in innovation and technology management, as well as in spatial economics and regional development. ADRIE C.M. DUMAY is the head of medical informatics of TNO Prevention and Health.He holds a doctorate in information and communication theory from Delft University of Technology. The research was carried out while he was head of the Virtuality Lab of TNO. His present work focuses on simulation and information systems in medicine.ABSTRACT: The study examines a method for supporting multiparty negotiations by means of a Negotiation Support System (NSS). More specifically, this study investigated the effect of visualization support on the development of shared mental models among negotiators who resolved a spatial planning dispute. The objective of this study is to determine how to support the development of shared mental models in order to stimulate more productive negotiations. A further goal is to provide guidelines for the design of NSS. Compared with a control condition, visualization improved three Downloaded by [New York University] at 09:32 31 May 2015 130 SWAAB ET AL.aspects of negotiations: visualization support aided negotiators' convergence of perceptions of reality and had positive socio-emotional consequences in terms of increasing cohesiveness and entitativity. As a result, groups with visualization support reached consensus more easily and were more satisfied with the process. In sum, the current study provides support for the idea that presenting negotiators with unambiguous information helps negotiators develop shared mental models.KEY WORDS AND PHRASES: multiparty negotiation, negotiation support systems, prosocial climate, shared mental model, visual...

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Section: Please Scroll Down For Articlementioning

confidence: 99%

Section: Dependent Measuresmentioning

confidence: 99%

Multiparty Negotiation Support: The Role of Visualization’s Influence on the Development of Shared Mental Models

Swaab¹,

Postmes²,

Neijens³

et al. 2002

Journal of Management Information Systems

View full text Add to dashboard Cite

show abstract

“…Once visualization is complete, users develop critical thinking and analysis of the service on the basis of the picture because their mental models are "anchoring" the picture (Crapo et al 2000); thus, service blueprinting should emphasize the key attributes of target service to facilitate effective analysis and improvement. Unnecessary representation in the picture increases the difficulty of focusing on the essence of the service (Alabastro et al 1995 …”

Section: Limitation Of Existing Service Blueprinting Frameworkmentioning

confidence: 99%

Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services

Lim

Kim²

2014

Service Science

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I nformation-intensive service (IIS) is a type of service in which information interactions have the most effect on service value creation. Recent innovations of information and communication technology have created various types of IISs, and the literature argues that IIS should be a research priority in this information economy. This research proposes a new service blueprinting framework specialized to IISs, called the Information Service Blueprint. The framework user can succinctly capture the big-picture and key points of the complex IIS process in question by blueprinting an IIS. The Information Service Blueprint has served as a basis for blueprinting IISs in IIS design projects with industry and government. An experiment to compare the Information Service Blueprint with the conventional service blueprint also confirms its utility for blueprinting IISs. This research would serve as a basis for analyzing and designing IISs.

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“…As a third component, we propose that object technology serves to alleviate one of the most difficult parts of the modeling process-that is, establishing a common frame of reference to facilitate communication between the expert(s) and the model builder(s) (Alabastro et al, 1995;Byrd, 1992). Through visually based modeling techniques, the object-oriented paradigm allows the expert and the system designer to iteratively build and communicate models of the problem from simple, easily understood objects (Adelman, 1989;Shadbolt and Burton, 1990).…”

Section: Multiple Paradigms For Knowledge Acquisition and System Modementioning

confidence: 99%

IN-QUOTES: a knowledge-based system for supporting decision making in weakly structured domains

Massey

Brown

1998

Int. J. Intell. Syst. Acc. Fin. Mgmt.

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In complex and weakly structured domains, decision makers often employ multiple techniques, including quantitative modeling and reasoning from past experiences, to address the problem at hand. As such, there has been a call for more research on developing systems that merge problem‐solving approaches, such as reasoning from past experiences, with other paradigms to provide support for both the unstructured and structured aspects of the decision‐making process. Development of these systems is dependent on acquiring and modeling the knowledge and expertise inherent in the process and then representing and implementing it in an appropriate form. However, in weakly structured domains, knowledge acquisition may be better described as knowledge ‘co‐creation’ in which the expert and system builder work together to understand the process and lend as much structure to it as possible. In this paper, we propose that the integration of principles drawn from the paradigms of case‐base reasoning, expert systems, and object‐oriented programming facilitates this process by providing a powerful approach to acquire and model knowledge in a weakly structured domain. We demonstrate this approach through the development of a system designed to assist a decision maker in the performance of a difficult, somewhat unstructured design and planning task. © 1998 John Wiley & Sons, Ltd.

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The use of visual modeling in designing a manufacturing process for advanced composite structures

Cited by 18 publications

References 8 publications

Multiparty Negotiation Support: The Role of Visualization’s Influence on the Development of Shared Mental Models

Multiparty Negotiation Support: The Role of Visualization’s Influence on the Development of Shared Mental Models

Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services

IN-QUOTES: a knowledge-based system for supporting decision making in weakly structured domains

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