N Context.-Voice recognition technology (VRT) has been in use for medical transcription outside of laboratories for many years, and in recent years it has evolved to a level where it merits consideration by surgical pathologists.Objective.-To determine the feasibility and impact of making a transition from a transcriptionist-based service to VRT in surgical pathology.Design.-We have evaluated VRT in a phased manner for sign out of general and subspecialty surgical pathology cases after conducting a pilot study. We evaluated the effect on turnaround time, workflow, staffing, typographical error rates, and the overall ability of VRT to be adapted for use in surgical pathology.Results.-The stepwise implementation of VRT has resulted in real-time sign out of cases and improvement in average turnaround time from 4 to 3 days. The percentage of cases signed out in 1 day improved from 22% to 37%. Amendment rates for typographical errors have decreased. Use of templates and synoptic reports has been facilitated. The transcription staff has been reassigned to other duties and is successfully assisting in other areas. Resident involvement and exposure to complete case sign out has been achieved resulting in a positive impact on resident education.Conclusions.-Voice recognition technology allows for a seamless workflow in surgical pathology, with improvements in turnaround time and a positive impact on competency-based resident education. Individual practices may assess the value of VRT and decide to implement it, potentially with gains in many aspects of their practice. although it was not adapted for widespread use by physicians until more recently. Voice recognition technology has been successfully used in many specialties, particularly in radiology. There have been some studies that compared VRT with human transcriptionists in different medical practices and specialties, with varied results regarding turnaround time (TAT).
2-7However, there have been only a few studies comparing the use of voice recognition software with transcription services for surgical pathology. A study from the Cleveland Clinic 8 (Cleveland, Ohio) in 2002 reported the potential financial benefits and its experience with the implementation of VRT into surgical pathology. In 2003, a group in Ontario 1 reported that VRT had a lower accuracy and required more editing time than use of their human transcription service. A recent study at University of Pittsburgh 9 (Pittsburgh, Pennsylvania) demonstrated benefits regarding TAT and error reduction when using VRT for gross descriptions and final surgical pathology reports. As there have been ongoing improvements in software and hardware, it is reasonable to assume that previous studies may underestimate the current value of using VRT.We have evaluated and completed phased implementation of VRT for use by pathologists' assistants, residents, and attending pathologists on our general and subspecialty surgical pathology services. The aims of this study were to evaluate the impact of VRT on TAT, to determine t...