The utility of electronic mail follow-ups for library research

Roselle, Ann; Neufeld, Steven

doi:10.1016/s0740-8188(98)90017-2

Cited by 6 publications

(6 citation statements)

References 8 publications

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“…This multiple-option e-mail survey has also been used in other studies, including Schoch and Shooshan's (1997) research on the use and users of a mailing list MEDLIB-L, and Gill and Yates-Mercer's (1998) research on the use of the World Wide Web by local authorities. In addition, Roselle and Neufeld (1998) used e-mail at the follow-up stage of a postal mail survey, and they found e-mail was "as effective as postal mail in terms of both the speed and size of the survey response" (p. 153).…”

Section: Previous Studiesmentioning

confidence: 99%

“…(b) Internet-based surveys usually have a short turnaround time (Berge & Collins, 1996;Kiesler & Sproull, 1986;Parker, 1992;Schmidt, 1997;Sproull, 1986). (c) They reach potential respondents in geographically remote areas readily (Kiesler & Sproull, 1986;Parker, 1992;Roselle & Neufeld, 1998;Sproull, 1986). (d) When a research topic is of a sensitive nature, Internet-based surveys offer a means to reach a group that is normally difficult to identify or access, such as drug dealers or gay, lesbian, and bisexual college students (Coomber, 1997a(Coomber, , 1997b.…”

Section: Previous Studiesmentioning

confidence: 99%

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Using the Internet for survey research: A case study

Zhang

2000

J. Am. Soc. Inf. Sci.

177

106

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Section: Previous Studiesmentioning

confidence: 99%

Section: Previous Studiesmentioning

confidence: 99%

Using the Internet for survey research: A case study

Zhang

2000

J. Am. Soc. Inf. Sci.

177

106

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“…Researchers may choose to use one of the more expensive methods to collect data from the smaller sample (e.g., telephone interviews), they may choose to use multiple methods in soliciting response (Roselle & Neufeld, 1998), or may provide incentives to those invited to participate. Although a smaller sample limits the precision with which results can be stated, this disadvantage is offset by the reduction in bias associated with an increased response rate.…”

Section: Addressing the Problem At The Source: Methods To Reduce Nonrmentioning

confidence: 99%

“…Given the prevalence of surveys as a method of collecting data in LIS, issues of survey methodology are of paramount importance to LIS researchers. Specific issues that have been addressed in the LIS literature include optimization of sample design (Lakner, 1998) and the utility of e-mail reminders for surveys sent by regular mail (Roselle & Neufeld, 1998). Hernon and Schwartz (2000) raise another critical issue in survey methodology: the problem of nonresponse.…”

Section: Introductionmentioning

confidence: 99%

The dilemma of survey nonresponse

Burkell

2003

Library & Information Science Research

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An examination of the library and information science (LIS) literature reveals that surveys published between 1996 and 2001 in three major LIS journals have an average response rate of 63%, and almost three quarters of the surveys have a response rate below 75% (the level that is widely held to be required for generalizability). Consistent with the practice in other disciplines, however, most LIS researchers do not address the issue of nonresponse beyond reporting the survey response rate. This article describes a strategy that LIS researchers can use to deal with the problem of nonresponse. As a first step, they should use methodological strategies to minimize nonresponse. To address nonresponse that remains despite the use of these strategies, researchers should use one of the following strategies: careful justification of a decision simply to interpret survey results despite nonresponse, limiting survey conclusions in recognition of potential bias due to nonresponse, or assessing and correcting for bias due to nonresponse.2

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“…Second, e-mail enables both parties to retain their previous messages and reference them in other correspondence. Third, e-mail can enable mass communication as it uses electronic mailing lists that include large groups of respondents, such as students, doctors, and businessmen (Roselle and Neufeld, 1998). Furthermore, electronic mailing lists can be used to broadcast a single message to a large group of individuals where no reply is required.…”

Section: Introductionmentioning

confidence: 99%

E-Mail as an Official Communication Tool in Bahrain

Awad

Zolait

2013

International Journal of E-Services and Mobile Applications

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This research studies the acceptance of e-mail for communicating official messages among citizens in Bahrain. It also examines the relationships between citizens’ age, educational level, gender, occupation, and organization type and e-mail as an official communication channel. A descriptive and quantitative research approach was applied to test hypotheses pertaining to the idea of using e-mail as an official and reliable communication tool. The findings show that e-mail can be used as an official and reliable tool to communicate information between citizens and the government in Bahrain. The findings also show that e-mail will be more widely used when specific security requirements are met. Thus, reliable electronic mail can provide an advanced means of communication and enhance the recently developed e-Government program. This study contributes to existing research by proposing new construct for examining the acceptance of email as an official communication tool.

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The utility of electronic mail follow-ups for library research

Cited by 6 publications

References 8 publications

Using the Internet for survey research: A case study

Using the Internet for survey research: A case study

The dilemma of survey nonresponse

E-Mail as an Official Communication Tool in Bahrain

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