The value of management in the digitalisation era: evidence from an Italian museum

D'Angelo, Viviana

doi:10.1504/ijdcet.2020.10027410

Cited by 3 publications

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“…In recent years, there have been numerous publications in the field of Industry 4.0, the technological challenges of digitalisation (Girrbach, 2018;Hecklau et al, 2016;Barbosa et al, 2015;Li et al, 2017;D'Angelo, 2020;Sun et al, 2021). Most of these publications provide research results or literature reviews on a country, country comparison, industry or sector (Kusuma, 2018) and cultural conditions are the main reason for the shortcomings.…”

Section: Discussionmentioning

confidence: 99%

“…The importance of this transformational effect justifies the presentation of the results of this research (Abrahamson & Johansson, 2020;Maskun & Nor, 2018;Kusuma, 2018). Although there have been many studies on the subject (Barbosa et al, 2015;Li et al, 2017;D'Angelo, 2020, Sun et al, 2021Za et al, 2022), examining the readiness, behaviour, lack of or existing competences of human resources in different nations, the results of the studies are published in separate research papers (Lee et al, 2018;Mura & Svec, 2018;Frey & Osborn, 2013). There is no comprehensive international picture in the literature that would provide information on digital readiness regardless of geographical and cultural specificities.…”

Section: Introductionmentioning

confidence: 99%

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Challenges of a Digitalising World in the Light of an International Survey

Bencsik

2024

RIMCIS

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In recent years, the use of high-level IT systems and the digitalisation of organisational processes has become increasingly important in business organisations. This means that digitalisation is one of the most frequently mentioned objectives in the development of organisations. This study aims to examine how well-prepared organisations are on the path towards these goals and how can organisational culture help. The quantitative international research involved 692 respondents in 34 countries across 6 continents. Responses were assessed using SPSS software. The results show that an organisational culture that is open to change and based on trust supports digital transformation processes, leadership attitudes, human responses and interactions. Regardless of geographical location and economic performance, organisations face similar challenges and there are no marked differences internationally in terms of preparedness for digital transformation. The characteristics of the learning organisation culture studied have the greatest impact on leadership behaviour and the least influence on the digital tools used.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Challenges of a Digitalising World in the Light of an International Survey

Bencsik

2024

RIMCIS

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“…The process of digital transformation represents an important step for museums, involving changes in every activity that are normally conducted as established routines (Volkoff et al , 2007). In other words, it represents an important turning point for museum institutions (D'Angelo, 2020). The digital reorganization of museum culture is based on a new relationship between the museum and its audience through a more dynamic approach to the encounter between the visitor and the museum's narratives.…”

Section: Introductionmentioning

confidence: 99%

Digitalization in the cultural industry: evidence from Italian museums

Turi

Ricciardelli

Vitolla

2021

IJEBR

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PurposeThis study aims to analyse the level of digitalization in the cultural industry. More in detail, it aims to examine the determinants and effects of the digitalization level of museum organizations and the role played by the COVID-19 pandemic in the adoption of digital technologies.Design/methodology/approachIn order to answer the research questions, this study uses the multiple case study methodology. In particular, three different museum organizations operating in the Apulian context were examined.FindingsThe findings show that the adoption of digital technologies derives from the desire to attract more visitors, reduce costs, improve the visitor experience and adapt to competitors. On the contrary, they show that the lack of funding represents a drag on the adoption of digital tools. In relation to the effects, the findings show financial advantages connected to an increase in revenues and a reduction in costs and non-financial benefits connected to an improvement of the intangibles. Finally, the results show that the COVID-19 pandemic has accelerated the adoption of digital technologies.Originality/valueThis work enriches the current literature through the analysis of the drivers and effects of digitalization in the museum industry and through the focus on COVID-19. Furthermore, to the authors’ knowledge, this is the first study that examines the level of digitalization of museum organizations in the Apulian context.

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The impact of Digitalization on Organizational Change Catalysts in Museums

Calluso

D'Angelo

2022

Handbook of Research on Museum Management in the Digital Era

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Within the fast-changing competitive environment, digital revolution is one of the most impactful trends affecting economy, business, and society. In such context, organizations are facing significant change in their activities in order to adapt their business models to the ongoing transformation. However, the impact of digital technologies on organizations' activities may spawn organizational resistance. In this scenario, the consequences of digital revolution on institutions such as museums and cultural organizations, given the peculiar nature of their activity, would be further distressing. The purpose of this chapter is to review the determinants of organizational change and the organizational catalysts to foster such change and, ultimately, develop proposals for a smooth transition toward digitalization in museums.

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The value of management in the digitalisation era: evidence from an Italian museum

Cited by 3 publications

References 0 publications

Challenges of a Digitalising World in the Light of an International Survey

Challenges of a Digitalising World in the Light of an International Survey

Digitalization in the cultural industry: evidence from Italian museums

The impact of Digitalization on Organizational Change Catalysts in Museums

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