The Value of Open Banking Data for Application Credit Scoring: Case Study of a Norwegian Bank

Abstract

Banks generally use credit scoring models to assess the creditworthiness of customers when they apply for loans or credit. These models perform significantly worse when used on potential new customers than existing customers, due to the lack of financial behavioral data for new bank customers. Access to such data could therefore increase banks’ profitability when recruiting new customers. If allowed by the customer, Open Banking APIs can provide access to balances and transactions from the past 90 days before the score date. In this study, we compare the performance of conventional application credit scoring models currently in use by a Norwegian bank with a deep learning model trained solely on transaction data available through Open Banking APIs. We evaluate the performance in terms of the AUC and Brier score and find that the models based on Open Banking data alone are surprisingly effective in predicting default compared to the conventional credit scoring models. Furthermore, an ensemble model trained on both traditional credit scoring data and features extracted from the deep learning model further outperforms the conventional application credit scoring model for new customers and narrows the performance gap between application credit scoring models for existing and new customers. Therefore, we argue that banks can increase their profitability by utilizing data available through Open Banking APIs when recruiting new customers.

Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia

“…Second, the extent to which open banking applications can produce positive changes in economic and financial transactions remains questionable (Murinde et al ., 2022). Third, more work is needed to examine open banking implementation, security, privacy and trust from other countries (Hjelkrem et al ., 2022; Kassab and Laplante, 2022). We chose to examine this phenomenon in Indonesia because the country is currently in a crucial phase of open banking and API development (Bank Indonesia, 2019).…”