The Value of Social Presence in Developing Student Satisfaction and Learning Outcomes in Online Environments

Abstract

As humanity continues into the twenty-first century, online or distance education is emerging as a viable alternative to the learning that is occurring in traditional university-level learning environments. While there is little difference in the quality of learning and information being presented between these two methods, there are distinct differences in the interactions occurring between students and instructors. Specifically, the presence of physical geographic distance creates a feeling of isolation in the minds of the students participating in these online learning environments. This chapter examines the concept of isolation through the lens of Moore's Transactional Distance Theory, which offers an explanation for why such attitudes permeate in this method of instructing students. Moreover, by discussing the history of the medium and the importance of Moore's Transactional Distance Theory, it is possible determine the best practices and procedures for creating a feeling of social presence in online learning environments.

Faculty Perception of Student Engagement in Online Anatomy Laboratory Courses During the COVID-19 Pandemic

“…Social presence is the authenticity of students' presence, participation, and communication in the learning environment and opportunities and activities to make connections [91]. The social presence theory emerged as an interest in the ability of learners to perceive other students are present in the learning experience with them [92]. The theory also argues that some methods better convey that psychological perception and appreciation of other learners, including tools, platforms and features that convey visual and verbal cues, gaze, posture, facial expressions, and intonation of voice [93,94].…”

Social Presence And Academic Interaction In Online English Learning: Perspectives Of Teachers And Students In Two Public University Contexts

“…Due to the enormous growth of online learning platforms and courses over the past ten years, there has been an increase in interest in learning how social ISSN 2303-3037 (Print) ISSN 2503-2291 presence might be developed in these settings. Marmon (2018) defines social presence as the extent students feel they belong to an online community and can build meaningful connections with others there. It is essential to foster collaborative learning, community building, and learner engagement.…”