“…Although Markus's classic study (1983) provided invaluable insights of politics in IT implementation, the mainstream research endeavor still predominantly focuses on cost-efficient assumption of information technology such as IT investment (Dehning et al, 2003), productivity (Thatcher and Oliver, 2001), business profitability (Hitt and Brynjolfsson, 1996), and consumer value (Mukhopadhyay et al, 1995). While there is no doubt that these research studies exert profound influence on ICT research and business practice, they tend to overlook or simplify some underlying issues that could significantly alter the implementation results (Markus, 1981, Myers, 1994.…”