The VideoWindow system in informal communication

Fish, Robert S.; Kraut, Robert E.; Chalfonte, Barbara L.

doi:10.1145/99332.99335

Cited by 221 publications

(97 citation statements)

References 11 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…But this is hardly a concise concept by any standard. CSCW researchers are obviously far from confident with using the term and thus often use the term in combination with different adjectives, e.g., 'general awareness' (Gaver, 1991;Bly et al, 1993, p. 29), 'collaboration awareness' (Lauwers and Lantz, 1990), 'peripheral awareness' (Gaver, 1992;Bly et al, 1993, p. 34;Benford et al, 1994), 'background awareness' (Bly et al, 1993, p. 34), 'passive awareness' (Dourish and Bellotti, 1992, p. 107;Dourish and Bly, 1992, p. 541), 'reciprocal awareness' (Fish et al, 1990;Schmidt, 1994;Robertson, 1997, pp. 19-21, 155-158), 'mutual awareness' (Benford et al, 1994;Schmidt, 1994;Rønby Pedersen and Sokoler, 1997), 'workspace awareness' (Gutwin, 1997;Gutwin and Greenberg, 1999;Gutwin and Greenberg, 2002), etc.…”

mentioning

confidence: 99%

The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW'

Schmidt

2002

Computer Supported Cooperative Work (CSCW)

406

214

View full text Add to dashboard Cite

mentioning

confidence: 99%

The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW'

Schmidt

2002

Computer Supported Cooperative Work (CSCW)

406

214

View full text Add to dashboard Cite

“…Awareness information therefore plays a mediating role for collaboration and creating shared understanding (Gerosa et al 2004). However, several different types of awareness can be distinguished (Schmidt 2002): general awareness (Gaver 1991), collaboration awareness (Lauwers et al 1990), peripheral awareness (Benford et al 2001;Gaver 1992), background awareness (Bly et al 1993), passive awareness (Dourish and Bellotti 1992), reciprocal awareness (Fish et al 1990), mutual awareness (Benford et al 1994), workspace awareness (Gutwin and Greenberg 2002).…”

Section: The Role Of (Situational) Awareness and Information In Team mentioning

confidence: 99%

Providing Information on the Spot: Using Augmented Reality for Situational Awareness in the Security Domain

Lukosch

Datcu

et al. 2015

Comput Supported Coop Work

View full text Add to dashboard Cite

Abstract. For operational units in the security domain that work together in teams, it is important to quickly and adequately exchange context-related information to ensure well-working collaboration. Currently, most information exchange is based on oral communication. This paper reports on different scenarios from the security domain in which augmented reality (AR) techniques are used to support such information exchange. The scenarios have been designed with a User Centred Design approach, in order to make the scenarios as realistic as possible. To support these scenarios, an AR system has been developed and evaluated in two rounds. In the first round, the usability and feasibility of the AR support has been evaluated with experts from different operational units in the security domain. The second evaluation round then focussed on the effect of AR on collaboration and situational awareness within the expert teams. With regard to the usability and feasibility of AR, the evaluation shows that the scenarios are well defined and the AR system can successfully support information exchange in teams operating in the security domain. The second evaluation round showed that AR can especially improve the situational awareness of remote colleagues not physically present at a scene.

show abstract

“…Such casual interactions or informal encounters form a large portion of work activity [Whittaker et al 1994]. Given this, researchers worked to find ways to connect distance-separated collaborators through technology to foster informal awareness of co-workers' whereabouts, availability, and activities such that co-workers could easily move into casual interactions [Bly et al 1993, Fish et al 1990, Bellotti and Sellen 1993. There was also a need to support the building and maintenance of workplace relationships over distance [Mantei et al 1991, Dourish and Bly, 1992, Jancke et al 1996, Bellotti and Dourish 1997, Harrison et al 1997.…”

Section: Media Spaces In the Workplacementioning

confidence: 99%

“…This included the first media space at PARC [Bly et al 1993, Harrison 2009], the Video Window [Fish et al 1990], and the Virtual Kitchen at Microsoft Research [Jancke et al 1996]. All were designed to support casual interactions and social relationships across distance-separated common spaces for people who may not normally see each other in person [Fish et al 1990, Mantei et al 1991. Thus, conversations over media spaces were sometimes serious and sometimes more lightweight and 'whimsical' [Dourish and Bly, 1992] and occasionally about 'non-work' topics [Harrison et al 1997].…”

Section: Media Spaces In the Workplacementioning

confidence: 99%

Sharing Domestic Life through Long-Term Video Connections

Neustaedter

Pang

Forghani

et al. 2015

ACM Trans. Comput.-Hum. Interact.

View full text Add to dashboard Cite

Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems where this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of longdistance couples, teenagers, and major life events, along with design research focused on new video communication systems-the Family Window, Family Portals, and Perch-that explicitly support 'alwayson video' for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday life, rather than just conversation; providing different design solutions for different locations and situations; providing appropriate audio control and feedback; and, supporting expressions of intimacy over distance.

show abstract

The VideoWindow system in informal communication

Cited by 221 publications

References 11 publications

The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW'

The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW'

Providing Information on the Spot: Using Augmented Reality for Situational Awareness in the Security Domain

Sharing Domestic Life through Long-Term Video Connections

Contact Info

Product

Resources

About