2019
DOI: 10.1177/0146167219867784
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The Voice of Cognition: Active and Passive Voice Influence Distance and Construal

Abstract: English passages can be in either the active or passive voice. Relative to the active voice, the passive voice provides a sense of objectivity regarding the events being described. This leads to our hypothesis that passages in the passive voice can increase readers’ psychological distance from the content of the passage, triggering an abstract construal. In five studies with American, Australian, British, and Canadian participants, we find evidence for our propositions, with both paragraphs and sentences in th… Show more

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Cited by 23 publications
(24 citation statements)
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“…At the start of the study, participants answered one question- Afterward, they responded to the dependent variables, perceived usefulness, flow, as well as several control measures (e.g., perceived ease of use, filter novelty, filter familiarity, augmented reality familiarity, and data handling knowledge). Participants completed manipulation checks assessing the hypothetical distance of the information disclosure (see Chan & Maglio, 2020;Kang, 2020), which offers a representation of concrete versus abstract construal (Trope et al, 2007). As an attention check, we again asked participants to provide a name or a short description of the filter.…”
Section: Methodsmentioning
confidence: 99%
“…At the start of the study, participants answered one question- Afterward, they responded to the dependent variables, perceived usefulness, flow, as well as several control measures (e.g., perceived ease of use, filter novelty, filter familiarity, augmented reality familiarity, and data handling knowledge). Participants completed manipulation checks assessing the hypothetical distance of the information disclosure (see Chan & Maglio, 2020;Kang, 2020), which offers a representation of concrete versus abstract construal (Trope et al, 2007). As an attention check, we again asked participants to provide a name or a short description of the filter.…”
Section: Methodsmentioning
confidence: 99%
“…Because the passive voice conveys a sense of detached objectivity on the part of the author, readers similarly come to feel psychologically removed from the content of the communication. For that reason, reading even a single sentence framed in the passive (vs. the active) voice causes readers to infer that the events described in the text are psychologically distant (i.e., farther away in space, time, and probability; Chan & Maglio, ). In addition to what firms say, how firms say it also affects consumer inferences of psychological distance.…”
Section: Antecedentsmentioning
confidence: 99%
“…How the use of direct or indirect speech affects the perceived psychological distance was not examined. Actually, existing literature suggests that certain aspects of language such as the level of politeness (Stephan et al, 2010), the voice (passive and active) of a sentence (Chan & Maglio, 2020), and even the type of vowels (Maglio & Feder, 2017) will influence perceived psychological distance. It would be interesting for future studies to test whether reported speech both reflects and regulates psychological distance.…”
Section: Discussionmentioning
confidence: 99%