“…In the case of the Western Corridor Recycled Water Scheme (WCRWS), while it is mentioned that public views were overwhelmingly positive, reports indicate that communication, information, education and engagement strategies were few. Roux et al (2010) mention that the Western Corridor Recycled Water's Project Management Group was responsible for land acquisition, environmental approvals, corporate communications and high-level community consultation. In 2008, the final progress report of the Queensland Government mentions a proactive community engagement that resulted in minimal complaints, strong relationships with neighbouring communities and significant community investment through the WCRW Grants Program (Queensland Government Department of Infrastructure and Planning, 2008).…”