The Work Process of Research Librarians, Elicited via the Abstraction–Decomposition Space

Simons, Kevin J.; Dainoff, Marvin J.; Mark, Leonard S.

doi:10.1016/s0732-0671(06)24006-9

Cited by 4 publications

(3 citation statements)

References 2 publications

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“…Jens Rasmussen and colleagues at the Risø National Laboratory in Denmark originally developed CWA in the 1960s and 1970s to design more reliable nuclear power systems (Naikar 2017, 529). Researchers employing CWA have studied many types of work, including librarianship (Simons, Dainoff, and Mark, 2007), health care, urban planning, and others (Stanton and Jenkins 2018, 4). I found no evidence of literature applying CWA to the work of RAs.…”

Section: Literature Reviewmentioning

confidence: 99%

“Make it more fun”: Residence life employees' insights on hosting and advertising outreach programs for undergraduate students

Shuyler

2022

JLOE

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What can library workers learn about student-centered programming and outreach from student employees who design, advertise, and lead programs for college students as part of their employment in a student housing or residence life department? This study draws on cognitive work analysis to understand how employees of the Office of Residence Life (ORL) at a public research university host outreach programs for students. Fourteen interviews were conducted and analyzed to ascertain the definition and purpose of RA-led programming, challenges in this work, and strategies for overcoming challenges. Findings indicate that as these student employees do their programming work, they build community while meeting ORL’s requirements, assess students’ needs, design relevant or fun programs, and advertise programs in multiple ways. This study offers recommendations for program planners in libraries and extends the literature on co-curricular programming, offering detail from student employees’ perspectives.

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Section: Literature Reviewmentioning

confidence: 99%

“Make it more fun”: Residence life employees' insights on hosting and advertising outreach programs for undergraduate students

Shuyler

2022

JLOE

View full text Add to dashboard Cite

show abstract

“…Additionally, a semistructured interview protocol specifically oriented for creation of a work-domain knowledge structure was utilized to examine the work processes of professional university research librarians (Simons et al 2006). The participants were asked to describe the typical process he or she would use to address a typically research task.…”

Section: Work Domain Analysis Oriented Interviewmentioning

confidence: 99%

Addressing Human and Organizational Factors in Nuclear Industry Modernization: An Operationally Focused Approach to Process and Methodology

Dainoff

Hanes

Hettinger

et al. 2020

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Utility owners and operators of commercial nuclear power plants in the United States (U.S.) are and will be modernizing their nuclear power plants by performing a digital transformation involving design of an integrated set of systems that together enable a technology centric operating plant. The Plant Modernization Pathway of the U.S. Department of Energy Light Water Reactor Sustainability Program has a strategic action plan that lays the groundwork for a digital transformation of the nuclear industry. The model for this transformation is an advanced concept of operations, with an end point vision, "To achieve the maximum aggregate benefit enabled by this digital transformation." To achieve this, the digital infrastructure for a nuclear plant must be designed as an integrated set of systems that together enable a technology centric operating model.The digital transformation process obviously needs to involve technology considerations and systems engineering, but it also needs to include human and organizational expertise. Thus, human and organizational factors, including sociotechnical systems methods and techniques (e.g., Cognitive Systems Engineering, Systems Theoretic Accident Modeling and Processes, human systems integration, and Macroergonomics) need to be considered for digital transformation projects in order to effectively integrate human and organizational expertise efforts into the new work system that results from nuclear power plant digital modernization. That is, the work system is the basic unit of sociotechnical systems analysis and contains three components: personnel, technical, and organization and management. These components should be jointly optimized with respect to the interdependence of systems performance criteria of effectiveness, efficiency and safety. Joint optimization can be achieved through the application of three human and organization functions: knowledge representation, knowledge elicitation, and cross-functional integration. This report provides a strategic framework for effective integration of human and organizational expertise within nuclear power plant digital modernization efforts.

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“…NGT has been used in many domains, such as in the U.S. Navy's USS Zumwalt surface combatant design program (Tate et al 2005), and is described in more detail in the following section. Other approaches, such as Work Domain Analysis (WDA) (Simons et al 2006;Vicente 1999), can afford a more detailed examination of the socio-technical problem space should a procedure such as NGT not achieve consensus.…”

Section: Identify Modernization Opportunitiesmentioning

confidence: 99%

Guidance on Including Social, Organizational and Technical Influences in Nuclear Utility and Plant Modernization Plans

Hettinger¹,

Dainoff²,

Hanes³

et al. 2020

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The objective of this report is to provide the nuclear power industry with guidance on including socio-technical issues in plans developed for current and future modernization efforts. Socio-technical issues of concern include social, organizational, and related technical aspects of modernized systems. These can be addressed using a set of systematic analysis and design methods developed to address socio-technical issues of the sort facing the nuclear power industry. The next phase of this work will involve developing and implementing a modernization plan that includes socio-technical tools and methods identified and discussed in a report by Dainoff and colleagues (2020). The plan is expected to be developed and implemented in cooperation with a nuclear utility that has expressed interest in participating. The Dainoff et al. report provides the foundation for the present effort and presents a methodological tool set for analyzing socio-technical issues applicable to many modernization efforts. The tools described by Dainoff et al. are based on principles of human factors engineering, safety engineering, and systems engineering and are discussed within the specific context of nuclear utility modernization and transformation efforts. It is expected that the plan and the concepts described in the current report will be developed and implemented with a nuclear utility partner. The plan developed with the nuclear utility partner will have a substantially higher level of detail than the guidance provided in this report, particularly with regard to details of plan logistics, etc.

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The Work Process of Research Librarians, Elicited via the Abstraction–Decomposition Space

Cited by 4 publications

References 2 publications

“Make it more fun”: Residence life employees' insights on hosting and advertising outreach programs for undergraduate students

“Make it more fun”: Residence life employees' insights on hosting and advertising outreach programs for undergraduate students

Addressing Human and Organizational Factors in Nuclear Industry Modernization: An Operationally Focused Approach to Process and Methodology

Guidance on Including Social, Organizational and Technical Influences in Nuclear Utility and Plant Modernization Plans

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