The workplace as a learning laboratory

Mørch, Anders I.; Engen, Bård Ketil; Åsand, Hege-René Hansen

doi:10.1145/1011870.1011888

Cited by 13 publications

(3 citation statements)

References 20 publications

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“…We advise MNEs in Situation IV to create an atmosphere fostering knowledge sharing and information communication among employees. Through interaction, employees can progressively implement e-learning using ICT and establish it as a primary learning model [51] [52]. Any form of e-learning can provide trainees with the resources and support necessarily for analyzing and solving problems.…”

Section: The Supportive Training In Situation Iv: Ictmentioning

confidence: 99%

Contingent Expatriate Training Strategies with Examples of Taiwan MNEs

Chen

Chang

2016

JHRSS

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Expatriates play the critical role and are expected to demonstrate performances. Therefore, providing sufficient quantity and quality trainings to expatriates is critical for MNEs. With qualitative approach, this paper proposes four expatriate training strategies which consist of pre-departure training and supportive training for different internationalization situations after the literature review. We selected 4 presentative international companies from 2014 Outward Investment Directory of Taiwan as examples to explain four expatriate training strategies with different internationalization situations. We hope the contingent expatriate training strategies will facilitate MNEs to create and maintain competitive advantages.

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Section: The Supportive Training In Situation Iv: Ictmentioning

confidence: 99%

Contingent Expatriate Training Strategies with Examples of Taiwan MNEs

Chen

Chang

2016

JHRSS

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“…These issues are intertwined, but in this article we focus on EUD issues. In a separate article, we report on our study of the integration of working and learning in conjunction with a similar adoption and use case at a different company (Mørch, Engen, & Åsand, 2004a).…”

Section: Perspectivementioning

confidence: 99%

“…These particular users were sometimes referred to as "gardeners" to emphasize their ability to "nurture" a user organization and assist regular users to use the system more effectively. This term has been used by other authors to describe similar activities in other contexts (Christiansen, 1997;Kanstrup, 2004;Mørch, 2003). A local developer, or gardener, is an expert in the professional domain who also has enough computer knowledge to tailor an application to domain-specific needs.…”

Section: End-user Developmentmentioning

confidence: 99%

Super Users and Local Developers

Åsand

Mørch

2006

Journal of Organizational and End User Computing

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The article presents a case study following the activities of super users and local developers during the adoption of a new business application by an accounting firm in Scandinavia (referred to as the Company). The Company launched a program to train super users to help with this process because of the complexity of the new system, a generic multipurpose application system replacing several older nonintegrated systems. The system, Visma Business (VB), is a comprehensive financial and accounting application delivered as a set of components that need to be configured for domain-specific tasks, depending on the clients the accountants will interact with. The super users and the local end user developer (also called the application coordinator) were asked to take part in this study. We documented their activities empirically and analytically, using interviews to gather data and draw on aspects of Activity Theory for the conceptual framework for analysis. Our findings provide insight into end-user development (EUD) activities with VB: what roles were created by the Company, what roles emerged spontaneously during the process, what the various user groups (regular users, super users, and the application coordinator) did, and how EUD was coordinated between super users and the application coordinator. Our findings show that super users fill an important niche as mediators between regular users and local developers and can make a significant contribution to the success of EUD efforts in a nontechnical application domain.

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Guiding design with approaches to masked performance

Jacucci¹

2006

Interacting with Computers

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This paper reinterprets practical approaches to masked performance to articulate design activities that make use of performances and embodied artefacts. In particular, the paper relies on examples from design research to explore the application of performance work based on 'neutrality', expressivity and 'incompleteness', which have been developed in theatre to devise performances with 'neutral', 'characterised' and 'larval' masks.A more general argument in the paper is that the project of applying the performing arts into interaction design can be usefully extended beyond the boundaries that have so far characterised such applications. These have been limited to the direct staging of the performances which are meant to provide the evidence for design inquiries. Instead, design activities can proceed by working in a more indirect way, by researching variations of the achieved performances, and by using multiple performance genres, including stylised performances and mask work.''I don't follow a method in the form of conceptually definable procedures, a list of rules, precepts, norms or conventions. A method is something quite different: a collection of organic impulses that have to be rediscovered -or 0953-5438/$ -see front matter Ó

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The workplace as a learning laboratory

Cited by 13 publications

References 20 publications

Contingent Expatriate Training Strategies with Examples of Taiwan MNEs

Contingent Expatriate Training Strategies with Examples of Taiwan MNEs

Super Users and Local Developers

Guiding design with approaches to masked performance

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