The Ws of MaaS: Understanding mobility as a service fromaliterature review

Arias-Molinares, Daniela; Palomares, Juan Carlos García

doi:10.1016/j.iatssr.2020.02.001

Cited by 126 publications

(58 citation statements)

References 19 publications

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“…The total body of this literature has been exclusively published from 2011 onwards, with more papers being issued every year. These studies cover many MaaS angles, including user experience [52][53][54], attitudes [55,56], integration with public transport [57][58][59], business models [60,61], travel behaviour [62,63], governance and policy [64,65], urban futures [66,67] and even Blockchain adaption [68].…”

Section: Mobility-as-a-servicementioning

confidence: 99%

Artificial Intelligence, Transport and the Smart City: Definitions and Dimensions of a New Mobility Era

et al. 2020

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Artificial intelligence (AI) is a powerful concept still in its infancy that has the potential, if utilised responsibly, to provide a vehicle for positive change that could promote sustainable transitions to a more resource-efficient livability paradigm. AI with its deep learning functions and capabilities can be employed as a tool which empowers machines to solve problems that could reform urban landscapes as we have known them for decades now and help with establishing a new era; the era of the “smart city”. One of the key areas that AI can redefine is transport. Mobility provision and its impact on urban development can be significantly improved by the employment of intelligent transport systems in general and automated transport in particular. This new breed of AI-based mobility, despite its machine-orientation, has to be a user-centred technology that “understands” and “satisfies” the human user, the markets and the society as a whole. Trust should be built, and risks should be eliminated, for this transition to take off. This paper provides a novel conceptual contribution that thoroughly discusses the scarcely studied nexus of AI, transportation and the smart city and how this will affect urban futures. It specifically covers key smart mobility initiatives referring to Connected and Autonomous Vehicles (CAVs), autonomous Personal and Unmanned Aerial Vehicles (PAVs and UAVs) and Mobility-as-a-Service (MaaS), but also interventions that may work as enabling technologies for transport, such as the Internet of Things (IoT) and Physical Internet (PI) or reflect broader transformations like Industry 4.0. This work is ultimately a reference tool for researchers and city planners that provides clear and systematic definitions of the ambiguous smart mobility terms of tomorrow and describes their individual and collective roles underpinning the nexus in scope.

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Section: Mobility-as-a-servicementioning

confidence: 99%

Artificial Intelligence, Transport and the Smart City: Definitions and Dimensions of a New Mobility Era

et al. 2020

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“…In order to avoid such difficulties in establishing carrier's liability in absence of standards liability agreements, there seem to be three possible solutions, namely exclusive applicability of rail Regulation, 7 coexistence of two regimes 8 or exclusive applicability of air Regulation. It is the latter regime which has been proposed by the European Commission in its draft amendment of air Regulation (2013) which reads on Art.…”

Section: Issues During a Journeymentioning

confidence: 99%

“…While according to Utriainen's and Pöllänen's literature review on MaaS ( [7], p. 152), MaaS is defined as "a concept in which individual's mobility needs can be fulfilled effectively and more sustainably than currently by integrating different transport modes and services to seamless journeys". Otherwise, in their recent literature review on MaaS, Molinares and Polinares [8], due to the various definitions that could be found on MaaS, hesitate to give a definition. Instead, they highlight its core elements: a unique single platform (app or website), real-time information on all available modes in the city (public and private), multimodal transportation (intermodal journey planners), technological integration to plan, book and pay for mobility needs, and personalized bundled mobility packages according to a user's particular requirements.…”

Section: Introductionmentioning

confidence: 99%

“…Indeed, its applicability seems to be excluded given that compensation of the ticket price is to be paid if the journey is delayed by 60 min or more, determines an evident conflict with the basic principle of air Regulation pursuant to which compensation is payable in cases of delays at least 3 hours 8. This may set up the existence of a hybrid system, according to which, the operator who suffered the disruption shall bear compensation.…”

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confidence: 99%

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Mobility-as-a-service (MaaS) digital marketplace impact on EU passengers’ rights

Murati

2020

Eur. Transp. Res. Rev.

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Integrated and seamless mobility has been a futuristic vision of mobility for a few years already. Today, Mobility as a Service (MaaS) embodies that vision through the integration of existing and new mobility services into one single digital platform, providing customised door-to-door transport and offering personalised trip or packages planning and payment options. The MaaS concept enable a practical shift from a fragmented and unimodal transport towards a harmonized, centralized and multimodal one, yet the current EU transport law, which is based on the principle of unimodality transport regulation, does not cover any passenger multimodal transport. Thus, as MaaS providers generate multimodal travel chains, it’s problematic that under EU law there is no harmonised legal base for multimodal passenger travel. Moreover, passenger rights cannot be guaranteed when an event occurring during one transport segment affects the following one, if the latter segment is operated with another operator of transport. In light of this, the knowledge gaps that this paper aims to fulfil are to comprehend, on the one hand, the status quo of EU passenger legislation and, on the other hand, the impact of MaaS concept on EU passenger’s rights. This will be achieved by analysing the EU transport law and its adequacy to cover passenger’s rights through a MaaS multimodal journey, as well as the position of a MaaS provider in a travel chain.

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“…Individuals have their consciousness and requirements [1], this is why transport or mobility should be provided as a service. MaaS is a mobility service which is provided by an integrated transportation system, stakeholders such as MaaS operator, service providers, and users are interacted via a single application [2]. In addition, combined mobility monthly plans are introduced which are available by subscription.…”

Section: State Of the Artmentioning

confidence: 99%

Concept of Mobile Application for Mobility as a Service Based on Autonomous Vehicles

Csiszár

2020

Sustainability

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Mobility as a service (MaaS) is proposed to encourage travelers to choose sustainable mobility options and reduce use of individual car. In the future, mobility services based on autonomous vehicles (AVs) are also incorporated into MaaS. The objective of our work is to elaborate the concept of mobile application, aiding the MaaS based on AVs. We applied a system engineering process-oriented approach to determine the information system components, the functions as well as input and output data. Functions of back-end information system operation and front-end interface of application have been identified, as well as the information flows have been modeled. We highlighted the main differences between MaaS and MaaS based on AVs. We found that recording of event-based points and feedback management are regarded as pivot functions in this self-travel service. Our results facilitate the development of smartphone application for the MaaS based on AVs.

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The Ws of MaaS: Understanding mobility as a service fromaliterature review

Cited by 126 publications

References 19 publications

Artificial Intelligence, Transport and the Smart City: Definitions and Dimensions of a New Mobility Era

Artificial Intelligence, Transport and the Smart City: Definitions and Dimensions of a New Mobility Era

Mobility-as-a-service (MaaS) digital marketplace impact on EU passengers’ rights

Concept of Mobile Application for Mobility as a Service Based on Autonomous Vehicles

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