On the 18 th of March, 2020, a Movement Control Order (MCO) was announced by the Malaysian government, and with the announcement, numerous regulations have been imposed to the public under the Prevention and Control of Infectious Diseases Act 1988, to prevent and curb the spread of COVID-19. The whole world was shocked and the experts were rattled. COVID-19 has brought the world to a standstill. The pandemic has affected all walks of life and sectors, including the education sector. Nationwide lockdown has prompted drastic changes, pushing the stakeholders to completely overhaul existing educational practices and strategies, with limited time and resources. Although the past decades have seen radical change in underlying beliefs and theories in the context of teaching and learning, the unforeseen, inadvertent and pushed transition from the orthodoxy of face to face, classroom-centric to 100% online has become a gamechanger, instigating significant and widespread presence of technological-enhanced or digital-supported instructions. Amid the upheaval, and despite institutional and individual constraints, academics and universities were resilient, migrating and converting lessons online, leveraging on numerous digital/ online learning platforms (OLPs), at a breakneck pace. However, the questions lie in how quickly can the students adapt, and how effective are these OLPs in scaffolding the 'new norm' of interactions? In fact, some researchers have argued that there are disparities between potentials and solutions fashioned by technology in education. In view of these major adjustments to the teaching and learning environments, this study is aimed to examine the effectiveness of eLearn, a web-based online learning platform, specifically its perceived usefulness, perceived satisfaction and perceived facilitation of student-teacher and