Theories of experience value &amp; mental health at tourism destinations: Senses, personalities, emotions and memories

Buckley, Ralf; Cooper, Mary‐Ann; Chauvenet, Aliénor L. M.; Lian, Zhong

doi:10.1016/j.jdmm.2022.100744

Cited by 15 publications

(7 citation statements)

References 124 publications

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“…The motivation for this research quest lies in the value customers ascribe to experiences stored in memory, which can be recalled and revisited (Pung et al, 2020). Moreover, it has been suggested that during vacation events, tourists will experience emotions that are likely to lead to memories (Buckley et al, 2022; Stienmetz et al, 2021). Flow, a state in which individuals experience emotions such as enjoyment (DeMatos et al, 2021), can influence the participants’ memory (Kim and Thapa, 2018).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Once-in-a-lifetime leisure experiences (OLLE): The role of Flow, novelty, and interpersonal interaction on tourists’ satisfaction and memories

Matos

Duarte

Sá

2023

Journal of Vacation Marketing

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Drawing on Flow theory and memorable tourism experience, this study explores the relationships between Flow, novelty, and interpersonal interaction and the impact on travelers’ satisfaction and memories. By applying a mixed-method approach and the critical incident technique to a once-in-a-lifetime leisure experience, 550 tourists recalled their experiences. The results reveal that Flow has a direct and positive influence on tourists’ satisfaction and memories of the experience. The findings highlight the role of novelty and interpersonal interaction in producing positive Flow. However, novelty and interpersonal interaction did not come out as significant to predict memories and satisfaction.

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Section: Literature Review and Hypothesesmentioning

confidence: 99%

Once-in-a-lifetime leisure experiences (OLLE): The role of Flow, novelty, and interpersonal interaction on tourists’ satisfaction and memories

Matos

Duarte

Sá

2023

Journal of Vacation Marketing

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“…They indicate that COVID-19-related restrictions and fewer outdoor opportunities encouraged outdoor recreation, novelty-seeking, and experiencing normalcy. Buckley et al (2022) argue that mental health research should be used in tourism [198]. Björk et al (2020) highlight that in COVID-19 post-pandemic, "it is essential to examine how and to what extent the crisis changes peoples' fundamental values, motives, and tourist behaviors, how it boosts the short-distance/domestic market and virtual tourism experiences, and whether it may eventually benefit climate change adaptation and mitigation or provide solutions for over-tourism" [65].…”

Section: Rq4: How Is the Post-pandemic Tx?mentioning

confidence: 99%

Tourist Experience Challenges: A Holistic Approach

Rusu,

Matus

et al. 2023

Sustainability

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Tourist experience (TX) has been covered by many studies. However, a consensus on the topic still needs to be reached in terms of its dimensions, factors, evaluation methods, and evaluation models. Moreover, the COVID-19 pandemic severely affected the tourism sector, and the post-pandemic era could bring about new challenges and opportunities, such as the growing awareness of the need for greener, more sustainable, and more balanced tourism. In this study, we consider TX a particular case of customer experience (CX) and an extension of the user experience (UX) concept. We conducted a systematic literature review addressing the concept of TX and reviewing articles published from 2012 to April 2023, indexed in two significant and relevant databases (Web of Sciences and Science Direct). We addressed research questions concerning (1) TX definition; (2) TX dimensions, attributes, and factors; (3) methods used to evaluate TX; and (4) the post-pandemic TX. We selected and thoroughly analyzed 167 articles. We analyze the TX concept, models, evaluation, and the post-pandemic context. We propose a holistic definition of TX and recommend ways to achieve its better analysis. Lessons learned during the COVID-19 pandemic may be helpful when dealing with future challenges and crises.

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“…Finally, the RCC has stimulated residents’ pursuit of a better and more enjoyable life in the past 3 years. Tourism is known as a pastime, enjoyment, and relaxation activity, especially outdoor natural scenery tourism, which could help to improve long-term residents’ depressed psychology and negative emotions ( 80 , 81 ). Besides, to avoid the causal debate between tourism and mental health, the tourism value theory holds that leisure is the primary function of residents’ tourism consumption ( 82 ).…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

Unleashing the link between the relaxation of the COVID-19 control policy and residents’ mental health in China: the mediating role of family tourism consumption

He,

Zhan,

et al. 2023

Front. Public Health

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ObjectiveCOVID-19 has negatively influenced industrial development, family consumption, and residents’ mental health. Unfortunately, it has not yet been studied whether this adverse situation can be alleviated after the relaxation of the COVID-19 control policy (RCC). Therefore, this study aimed to analyze the effect of the RCC on the resident’s mental health and the mediating effect of family tourism consumption.Methods By using the PSM and mediating effetc model to research the panel data of two periods (April 2021 and April 2023) for Shaanxi province, China.ResultsThe RCC negatively inhibited the mental health severity of residents, and the mental health severity decreased by 0.602. In particular, the RCC showed the most substantial negative effect on residents’ stress, followed by anxiety and depression. Meanwhile, it is found that the impact of the RCC on the mental health of residents is highly heterogeneous. The RCC indicates a linear significant effect on the mental health of residents under 60 years of age, while the results were found insignificant for residents above 60 years of age. Meanwhile, the RCC’s improvement effect on urban residents’ mental health is greater than that of rural residents. In addition, mechanism analysis showed that tourism consumption plays a mediating role in the influence of the RCC on the mental health of residents, and the mediating effect accounted for 24.58% of the total effect.ConclusionBased on the findings, the study proposes that government and policymakers should strengthen mental health intervention, improve access to mental health counseling, stimulate economic development, expand the employment of residents, and track the mutation of the novel coronavirus.

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Theories of experience value & mental health at tourism destinations: Senses, personalities, emotions and memories

Cited by 15 publications

References 124 publications

Once-in-a-lifetime leisure experiences (OLLE): The role of Flow, novelty, and interpersonal interaction on tourists’ satisfaction and memories

Once-in-a-lifetime leisure experiences (OLLE): The role of Flow, novelty, and interpersonal interaction on tourists’ satisfaction and memories

Tourist Experience Challenges: A Holistic Approach

Unleashing the link between the relaxation of the COVID-19 control policy and residents’ mental health in China: the mediating role of family tourism consumption

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